Tagged social media

If last week’s government shutdown weren’t bad enough news for consumers, fraudulent accounts for student loan giant Sallie Mae have started popping up on Instagram. The fake Sallie Mae accounts claim they’re o...

Facebook Fail: Domino’s Pizza Responds to Customer Praise With “Sorry”

Christina Newhall

August 15, 2013

Article, Culture

In the age of mega-corporations and labyrinthine customer service calls, it’s not uncommon to feel that companies aren’t paying attention to you or addressing consumers' concerns. But that feeling of being ign...

A color photo of a white MacBook computer.

Which Companies Are Protecting Your Privacy in a Post-PRISM NSA World?

July 29, 2013

Article, General Consumer, Technology

Ever since a data technician named Edward Snowden blew the whistle on PRISM, the government's wide-reaching NSA surveillance program, Americans have grown increasingly nervous over the security of their persona...

A color photo of a dentist working on a patient, who will hopefully give him a good review.

Dentist Sues Patient Over Negative Yelp Review

July 3, 2013

Article, Consumer, General Consumer

Image courtesy of Emergency Dentist USA If you've ever used Yelp to write a review of a business, you probably didn't expect to get slapped with a lawsuit and potential criminal charges as a result. But that...

A color photo of a frustrated-looking young woman at her computer.

Facebook Privacy Bug Exposes 6 Million User Phone Numbers, Emails

June 27, 2013

Did you get an email from Facebook recently? If so, you might be one of about 6 million users who had their privacy compromised. Apparently, Facebook "accidentally" let slip the personal data of a big chunk of ...

A color photo of the hash symbol painted on some blacktop several times over.

Facebook Finally Gets Hashtags: What This Means for You

June 18, 2013

Have you ever found yourself wondering when Facebook would finally get with the hashtag program? When it would join the likes of Twitter, Google+, Tumblr, and...well, just about every other social network? If s...

Controversial ‘Snapchat Leaked’ Site Proves Privacy on Social Media is No Guarantee

Sean O'Connor

June 4, 2013

Snapchat, a popular social media photo-sharing platform, is raising privacy concerns over leaked photos that are supposed to be private. If you're not familiar with Snapchat, here's how it works: You or your...

Spoiler Alert! 6 Ways to Block TV and Movie Gossip on Facebook and Twitter

May 31, 2013

Article, General Consumer, Mobile Services, Technology

Hate spoilers but love social media? For many fans, there's nothing worse than browsing Facebook or Twitter and accidentally reading about the Game of Thrones season finale before you've watched it. But you ...

New Facebook Phishing Scam Targets Fan Page Owners with Fake Verification Program

May 28, 2013

Article, Scam Alerts

Do you use a Facebook Fan Page to organize an online community group or manage your brand's social media presence? Many companies, nonprofits and individuals alike use Facebook Fan Pages to communicate with hug...

Bacon Causes Cancer? Why You Shouldn’t Believe Everything You Read Online

Miranda Perry

May 23, 2013

Article, Culture, Featured, General Consumer, Health and Fitness Programs

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Do you love bacon? Well, that's like asking if your heart's beating. Of course you do! Who doesn't? But is there a darker side to your favorite pork treat? Is bacon killing you? That's the latest health s...

Instagram Food Photo Foils Identity Thieves

May 15, 2013

Article, General Consumer, Technology

Do your friends love to take photos of their food? Thanks to the cameras in our smartphones, many foodies snap a picture of their every meal and upload it to social media like Facebook, Twitter and especially I...

Facebook Hoax Alert: Fake Virus Warning Scares Microsoft Windows Users

May 10, 2013

Is your Facebook full of "dire warnings" about a new Windows virus? Relax. There's a good chance that this Facebook virus alert is actually a hoax. The false warning, which is reportedly being shared by tens...

A color screencap of the Facebook Account Security page.

Facebook Unveils Brand New Security Feature: Trusted Contacts

May 3, 2013

Are you ready to boost your Facebook security? Today, we share more private information online than ever before. Try counting the number of websites, services, and/or online stores that have access to your pers...

New Study: Facebook and Twitter Addicts May Perform Better at Work

April 26, 2013

Article, Culture, Dating Profile

The next time your boss catches you using Facebook at work, you've got an excuse: it may make you better at your job! According to a study by the tech startup Evolv, usage of popular social networks includin...

A color photo of the 2013 Boston Marathon finish line, approximately one hour before the bombing took place.

4 Hoaxes About the Boston Marathon Tragedy That Went Viral on Facebook and Twitter

April 22, 2013

Article, Culture

In a time of tragedy and confusion like last week's Boston Marathon bombing, social media can be an effective tool for sharing information. Sites like Twitter and Facebook often spread information much faster t...

New Facebook Emoticons: Sharing Strategy Targets Consumers on Social Media

April 15, 2013

Article, Culture

We all love to paint a picture with our Facebook status updates. If I'm eating ice cream, I'm going to be so descriptive that you'll actually see that glistening caramel. Well, Facebook has just taken "overshar...

Will the IRS Monitor Your Facebook and Twitter Accounts?