Hampton Naturals LTD
Queja 332643 Detalles
- Fecha cuando ocurrió 11/13/2014
- Daños Reportados: $320.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Like a previous complaint I too signed up for a "free trial" of the Derma Youth pro via facebook. the charge was to be postage and packing only at £2.95. Since that time they have taken in excess of £320 from my bank account. The bank (at the moment)has refunded the first debits totalling £160 pending investigation, but when I e-mailed the customer service department they have said that I need to return the goods quoting an RMA number to a POX address and obtain a tracking number, once the goods had been received they would refund the money. No carrier will deliver goods to a PO box number. I discovered that less than 2 weeks after the first monies had been taken that they have taken a further £160. To make matters worse the product wasn't very good and made my skin feel very strange. I have tried several times to get through to customer services before resorting to e-mail. I felt the reply was very short and not very helpful.
- Caryn SBID #2b2c1db06a
- Publicado 11/13/2014
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- Queja Contra Hampton Naturals LTD
- Quejas Presentadas: 95
- Daños Reportados: $21,846.40
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