Phoenix Labs
Complaint 331231 Details

  • Date Occurred: 10/01/2014
  • Reported Damages: $95.00
  • Location: Cranleigh, Surrey GU68ND
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

The above company trades under numerous names offering 'trial' beauty products. I noticed this on facebook under the guise of Clinic. I foolishly/stupidly signed up for the trial at the 'cost of postage'. The products arrived and I was horrified to see how poor quality not only the product was but also the packaging. I was even more horrified to see a sum of £89.90 plus £4.95 postage on my credit card statement. I called Mastercard who immediately put a stop on any further payments to this company just 24 hours before a further £230 was to be deducted! The company cover themselves by stating in their terms and conditions that unless you unregister within 14days of registering you will be debited with the full amount of the product. I was told I was one of the 'lucky ones'. Hundreds of people are calling every week to say they have been debited hundreds of pounds without realising. Have nothing to do with this company. If it looks too good to be true - IT IS!!

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Business Profile Summary

  • Phoenix Labs logo

Company Statistics

  • Complaint Against Phoenix Labs
  • Complaints Filed: 60
  • Reported Damages: $8,028.73
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