Digital River/ Orderfind.com
Complaint 318527 Details

Last year ordered an antivirus program through Digital River and paid for one year, on a non-renewable basis. This year the company tried to auto-renew, but at the time the renew did not go through as I had a new VISA card number since the bank suspected that my information had been breached at one time this year and gave me a new one. Digital River somehow accessed the new card number, probably because Orderfind.com handles a multiplicity of provider and online stores, and exchanged that info in order to fulfill an order I did not make. I have since discontinued the VISA,and deleted the Digital River Program from my computer( in this case Avast Antivirus), but want other consumers to know that Orderfind is committing fraud. It is not the amount that is in question, it is the legality of it. Sharing protected information without my consent is not legal.