Palmco Energy
Complaint 313276 Details

  • Date Occurred: 03/22/2014
  • Reported Damages: $660.00
  • Username: arnold131
  • Email: [email protected]
  • Location: Cranberry Twp, PA

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Just moved into our new house in September 2014 and signed up with Palmco Energy after seeing their low gas supply charge ($0.37 per therm). For the past 3 months my gas bills have been grossly inflated as compared to what I would have paid with any other supplier as they increased the price each month (Jan: $0.74, Feb: $1.25, & Mar: $1.95). The March rate is over 5 times what it was just three months ago (and what is listed on the PA Gas Switch Website)! With my wife and I expecting our first child in a couple of months, it sure would have been nice to have that extra $660 to put towards our family and not into the hands of these greedy people. I haven't talked with their customer service yet, but I'm not holding out much hope that they will do anything to help me, but hopefully this will help someone else from being duped/robbed by Palmco Energy.

Update: 03/22/2014

Sorry, September 2013.

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Comments

  • Palmco
  • Palmco SBID #1a7ca07a26
  • Posted 03/28/2014
  • Dear Ryan,

    I am sorry to hear that about your issues. Unfortunately, extremely cold winters like this one can drive up demand for electricity and gas and produce spikes in market prices. This means energy service companies like PALMco have to pay higher prices to the suppliers to service our customers, which is reflected in our variable rate customers' bills. However, quality service and customer satisfaction are our priorities. I would be happy to discuss your bills with you in further detail and see what I can do to help. Please feel free to give me a call at (877) 726-5862 or email me at [email protected]. Just note in the subject line or on the phone that this is in reference to your Scambook post on 3/22/14.

    Best,

    Resolution Supervisor
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Business Profile Summary

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Company Statistics

  • Complaint Against Palmco Energy
  • Complaints Filed: 28
  • Reported Damages: $216,109.10
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.