Go Daddy
Complaint 301255 Details

Godaddy advertises unlimited services. I currently now, am limited on my email services. I was told when I signed up (and paid), I could have as many emails as I wanted, as long as they are capped at a max of 1GB each, or 1000MB each, being told that I could allow all my users emails as long as they did not go over 1000MB per email address, and also stating I could use as many email addresses as I needed. Now, even though the package I bought come with unlimited emails, I have only 1000MB limit, or 1000 emails at 1MB each, which is totally limited and is confined. By selling me unlimited services, and placing limits on them after their customer service people have helped me set up and use the services before in preparation for my website, after explaining to me I would always have these services as long as I had the hosting package (which I still do), and after me planning to build the sites I want, under the specific plans I had when I bought, Godaddy has taken away from me this unlimited plan and denied EVER selling unlimited email, claiming it was a stupid idea. However it was sold to me, along with other so called 'unlimited' services that are very much limited. Because of this, I am asking for $1,000,000 in a separate claim to the previous resolution. This, is to resolve the difference in 1000MB and unlimited, or 1000 emails compared to unlimited amount of emails. If you cannot understand the difference in unlimited and 1000MB, maybe paying out $1,000,000 for treating this customer like crap for 3 straight months, ignoring my problem, never returning my call now for over a month and a half, taking away my paid services when I was told I would not lose them, pay for your mistakes, maybe that will teach you, that unlimited is not limited under any grounds.

I want $1,000,000 for the lies and malpractice of Godaddy, that it has caused me alone because of predatory sales-techniques, as well as, abandonment. I contacted them with a problem and they abandoned me, and lied to me, for at least 3 months straight.