Real Network Superpass
Complaint 291278 Details
- Date Occurred: 12/04/2013
- Reported Damages: $30.99
- Location: Washington
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I thought I had purchased an upgrade to my Real Player because there was a computer web page which offered the upgrade for a discounted price of $29.99. I purchased it with my bank card and then when I saw the charge appear on my online bank statement with no phone number I called a banker who said there was no number so I would need to research my email to see if the charge was on an email certifying the purchase. I found no such email so I did a search for HELPREAL.COM and what came up was the following statement:
"We are not affiliated with the previous owners of HelpReal.com and we did not charge your credit card.
If you are seeing a charge from HelpReal.com on your credit card statement you should call your credit card company and dispute the charge. Tell them that you did not authorize the transaction."
I immediately called the banker again and reported this at which time they cancelled the card and issued a claim for an investigation and a possible prosecution.
- Anonymous SBID #cebc137141
- Posted 12/04/2013
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Company Statistics
- Complaint Against Real Network Superpass
- Complaints Filed: 359
- Reported Damages: $20,505.05
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.