Real.com Super Pass
Complaint 259953 Details

  • Date Occurred: 07/11/2013
  • Reported Damages: $1.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

They authorized $1.00 but then another merchant tried to charge $5,000. Apparently, this is very common to see the $1.00 authorization by HELP.REAL.COM before a much large charge is attempted on by a different merchant.

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Comments

  • Sean
  • Sean SBID #b44171cff6
  • Posted 11/20/2013
  • Hello Ryan,

    I work for RealNetworks, we are happy to look into this for you.

    For Billing Questions, contact our Customer Support Team:

    Call us: 1-866-585-4541
    Mon - Fri: 6 am - 6 pm PT
    Sat & Sun: 7:30 am – 5 pm PT
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Business Profile Summary

  • Real Network Superpass logo

Company Statistics

  • Complaint Against Real Network Superpass
  • Complaints Filed: 359
  • Reported Damages: $20,505.05
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