Express Platinum Card
Complaint 23391 Details

  • Date Occurred: 09/21/2011
  • Reported Damages: $99.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My account was debited $99.00 and made it overdraw. I called to get a refund and cancel my account. They said they would cancel my account but it was non refundable. I said that they did not tell me that this was not like a regular card and you can only use it online. All I was told was there was a $19.00 charge, I was never told about a $99.00 charge and I would not have agreeed to that. I did not aurthorize anything to be taken out of my account. They said they readthe terms exactly and if there was anything not mentioned or wrong then someone would have come on the line and stopped the process. I asked for a manager and that person said that he was the manager for today. They just kept saying that I did agree to all the terms and I said no I did not. They stole money from me.

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Business Profile Summary

  • Express Platinum Card logo

Company Statistics

  • Complaint Against Express Platinum Card
  • Complaints Filed: 305
  • Reported Damages: $1,033,802.55
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