ABC Gift Cards/Cardcash
Complaint 233627 Details

This has been my experience so far: Googled for gift card sites went through a few and settled on cardcash.com. Ordered 2 cards, one for walmart and one for target. Wanted to spend a hundred dollars on cards to help some people moving to another area and knew that these two stores would be there.

The whole reason that I felt comfortable was the false advertising about being on so many TV shows, that I would get a tracking number and that would get them in just a few days. Did not Google them about being legit, yes, I am an idiot it appears. The people left on 4-21-13 so was not able to have the cards for them. Later after doing some research for another siter to do business with (I mean there has to be a legitimate site out there, right?) and came across abcgiftcards.com, thought it was odd that they had similar inventory so compared the sites side by side. They had identical inventory, after some research they had the same address, so you need to be cautious of both sites.

Ordered on 4-12-13, did not hear anything except a computer generated order number so contacted on 4-15-13, received back an email stating that they were being sent that day, but no delivery number. Contacted on 4-18-13 about delivery number, what was happening, etc., no answer. Contacted on 4-19-13, no response, contacted again the same day, no response. On 4-21-13 filed a PayPal complaint. After mail on 4-22-13 upgraded to a claim and filed a BBB complaint. On 4-23-13 after mail filed this complaint with Ripoff Report. After mail on 4-24-13 with no cards, refund or communication filed complaint here and on thegiftcardfans.com

Still have not heard anything at all from them, no cards, no refund, no communication. Truly unbelievable! Had they communicated, refunded or ideally sent me the cards in a timely manner, I would not have to hassle with all these reports and they would not have these reports. It seems to me if they really do have cards sometimes that they must try to sell them before they really have them, that way they are not out of pocket for anything. In that scenario the customer is the one who suffers, buying and selling.