Yellow US Pages
Queja 222881 Detalles

  • Fecha cuando ocurrió 03/19/2013
  • Daños Reportados: $839.99
  • Ubicacion 100 Church Street, 8th Floor New York NY 10007

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

YellowUSPages.com Listing Scam / Fraudulent Misrepresentation / Complaints Online Yellow Pages Internet

In December 2012, I got a call from this so-called company YELLOW US PAGES that portrayed themselves to be the official YELLOW PAGES - even their logo is meant to confuse you between them and the real YELLOW PAGES. I was given the impression that I was signing up for a 60 day trial with the real Yellow Pages and would not have to take any action unless I wanted to continue the service.

Three months later, I got a fax stating that I owe $839.99 for the TOP 10 Program Annual Package. I immediately called the number provided and spoke to the "collection agent" Joeanne Burns, who was very rude, agressive and obnoxious. I told her that I was told that it was a 60 day trial and that I was dealing with the official Yellow Pages. I asked that a contract be sent to me and that the service be terminated immediately. She proceed to yell at me stating that I owed them money and that the contract would not be terminated. She proceeded to play a recording which was just part of the conversation and had portions cut out, including the part where I clarify that I would not need to take any action once the free trial ended. No documents or invoice were ever mailed to me and I refused to give them my credit card information.

I called the 866 number again and asked to speak to a manager and/or cancel the service and was told this would not happen, the debt would be pursued. I do recall having a conversation with someone about this service and agreeing to the trial but I NEVER agreed to be immediately enrolled into a 1 year contract and owe $839.99(interest charges + Admin Fees) for non-existent service or listing. This is clearly a scam and I hope these people are stopped!

Steps to take - Submit your complaint on sites such as RipOffReport.com, file fraud complaints with FTC and your state Attorney General.

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Comentarios

  • N
  • N SBID #cd5d60eee0
  • Publicado 04/08/2013
  • After filing a complaint directly with the State of California Department of Justice, I received a letter of confirmation that my complaint would be looked into by the Public Inquiry Unit. Approx. 3 weeks later I got another letter from the Office of the Attorney General with another letter attached to it from the "YellowUSPages" - basically stating that upon further review my account with them has been terminated. Thankfully this case is closed.
    I urge everyone to share your claims on websites such as this and ripoffreport, in addition be sure to go through the process of reporting them to your State Department of Justice. The process is simple and can rid these people from every contacting you again!
    Good Luck.
    http://oag.ca.gov/contact/consumer-complaint-against-business-or-company
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  • Tam
  • Tam SBID #e0fc58443d
  • Publicado 07/30/2013
  • Hello, I was scramed too. I receive a high pressure call a month back about this 60 days trial. She said she will call back when the trial ends. She also didn't leave any means to contact back for cancelation. What can I do to protect myself from this scam before the billing abd hasseling begins ? You mentioned filling directly with the state? Can you please help me? Any details would help. Thank you in advance.
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Resumen del Perfil de la Empresa

  • Yellow US Pages logo

EstadÌsticas de la Empresa

  • Queja Contra Yellow US Pages
  • Quejas Presentadas: 39
  • Daños Reportados: $26,284.24
Visite el Perfil de la Empresa Completo

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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.