Live PC Experts
Complaint 143236 Details

  • Date Occurred: 08/03/2012
  • Reported Damages: $99.99
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

hi i rang what i thought was HP support but it wasnt it was a compnay called live pc experts, i wanted help installing a printer. they asked to come into my computer via remote desktop so i let them in, straight away they told me my laptop was critical and full of viruses which they showed me. they said for the viruses to be taken off i had to pay either £356 for 5 year software cover or £99.99 for one years software cover. i had no choice but to pay £99.99 as i wanted the viruses off, i found it hard to believe that my laptop had viruses as i had only bought it on the 07/09/2012 and it was brand new. i believe that they purposely put the viruses on there so that i would pay the money

Update: 08/10/2012

the company has since contacted me and offered a full refund, they are extremly sorry for the current incident.

i was impressed by how quick they did get intouch with me

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Business Profile Summary

  • Live PC Experts logo

Company Statistics

  • Complaint Against Live PC Experts
  • Complaints Filed: 1
  • Reported Damages: $99.99
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.