Company Details

Speedy PC Pro

  • Speedy PC Pro logo

  • Speedy PC Pro Summary

    Speedy PC Pro received their 100th complaint on .

    Information about Speedy PC Pro was first submitted to Scambook on Feb 02, 2014. Since then the page has accumulated 120 consumer complaints. On average users reported $4303.77 of damages. Scambook's investigation team reached out to this company a total of 4 times, Scambook Investigators last contacted them on Dec 12, 2012.

  • Company Information

  • Address:
    • SpeedyPC Software
    • 2nd Floor, 1892 West Broadway
    • Vancouver V6J 1Y9
  • Website:
  • Phone:(604) 639-3239
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating

Company Statistics

  • Complaints Unresolved
    120
  • Unresolved Reported Damage $521,036.62
 
 

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Recent Comments From Company Reports ▼

  • Speedy PC Pro Complaint 141811 for $120.00
  • d4photo
  • d4photo SBID #b142a04d50
  • Posted 08/03/2014
  • @Venti101 Thankyou. I am on the east coast. We have a news investigative team. I didn't even think of that. Thanks. Probably
    my best bet. I'm new to paypal. I'll give that a shot. There is all this red tape, goes through safecart,etc. I'll try the news team 1st, they have a good rep. These internet sites like to give you the run around and drive you crazy. FYI, just for the heck of it, I emailed Speedy PC Pro. They finally emailed back and said my 30 days were up. ( purchased 5/16/12 )I probably have to many things running
    & I should disable the anti-virus, among other things & then run. Confusing & no way will I do that. I hope I feel better soon. Thankyou so much. Appreciate. :)
    • Was this helpful?
  • Speedy PC Pro Complaint 141811 for $120.00
  • d4photo
  • d4photo SBID #98797a69aa
  • Posted 08/02/2014
  • @Venti101 Thankyou so much for replying! I am so upset. On top of that I ended up purchasing the 1yr. plan, so I am now out $289 93. I made my purchases through paypal. (Am new to paypal) wary of purchasing products on the internet w/ good reason. I have an account w/ them, the receipts-history of transaction are through Safecart. Any advice? I am not too internet savvy. Am not feeling well lately, this is causing me much added stress. Thankyou again. So appreciated.
    • Was this helpful?
  • Speedy PC Pro Complaint 141811 for $120.00
  • Venti101
  • Venti101 SBID #8095f1d4d9
  • Posted 08/02/2014
  • @d4photo They kept trying to sell me support...first at $249. Then $199. Then the one-time fix for $80. I was so scared they were going to crash my computer, because they were controlling it remotely, that I bought the one-time fix. I had such a bad feeling about it because they kept trying to sell me something more each time. Over and over they showed me errors and warnings that I've never seen on a computer and telling me how I needed a certified technician to fix the problems. I'm not computer saavy, but this screen didn't look right. And two days later when I called back to tell them it wasn't working, they told me that case was closed. I said no, you said I had seven days to call back if there was anything wrong. They gave me the run-around and all I got was an hour's worth of music to listen to. Complete scam. They also said they were a Microsoft partner. What I did is called my credit card company and they credited me for the charges. I hope they go after SPP for fraud though because they are making a lot of money off of people and not fixing anything.
    Try calling your credit card company and see if you can get credited for the fraudulent charges. Otherwise, it seems our hands are tied and it's so frustrating! They are in New Delhi for darn sake.
    • Was this helpful?
  • Speedy PC Pro Complaint 141811 for $120.00
  • d4photo
  • d4photo SBID #fa82f074da
  • Posted 08/02/2014
  • @Venti101 The same exact thing happened to me! Only I purchased the Speedy PC Pro 5/16/12. Supposed to be good for 1yr. Then they got me to purchase the 1yr. tech support for $249.99 also. Totally useless. They just came on with the update today and said something about purchasing a license key. I already paid for it! That's when I got suspicious and found this blog. I let the so called "update" come in, and was and still very confused. I am certainly not going to purchase any licensing key. I paid for the yr. & extra service that is a scam as it is. What do I do?
    • Was this helpful?
  • Speedy PC Pro Complaint 68105 for $350.00
  • d4photo
  • d4photo SBID #fa82f074da
  • Posted 08/02/2014
  • @JOAN THEY DID THE SAME THING TO ME. ONLY THE PROGRAM THEY SOLD ME WAS FOR 1YR. FOR $249.99. (THEY ALSO TRIED TO GET ME TO BUY A 2YR.)
    IT SEEMED TO WORK THE FIRST TIME THEY CLEANED IT, BUT AFTER THAT THE SAME PROBLEMS. I'M ALL CONFUSED. I DID THIS BECAUSE I THOUGHT THEY WERE LEGIT, BECAUSE OF THEIR LOGO. I NEED SOME HELP TOO. I'D LIKE TO GET REFUNDED FOR BOTH. I FEEL THAT AFTER READING ABOUT THEM I'VE BEEN SCAMMED.
    • Was this helpful?
  • Speedy PC Pro Complaint 323206 for $0.00
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 06/16/2014
  • Hello Norma

    Thank you so much for your post. I am very sorry to hear of the difficulties and name confusion that you may have experienced. Please know that SpeedyPC is not related to PCSpeedy, which is the company that appears to have contacted you. They can be reached via their support site at (https://pcspeedy.com/contact_us.php)

    We wish you much success in your future computing endeavors.


    Kindest Regards

    Laura E.

    SpeedyPC Liaison
    • Was this helpful?
  • Speedy PC Pro Complaint 322161 for $2,300.00
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 06/09/2014
  • Hello Patti

    I am very sorry to hear of the recent difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards
    Laura E.
    SpeedyPC Pro Liaison
    • Was this helpful?
  • Speedy PC Pro Complaint 317197 for $39.94
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 04/22/2014
  • Hello Nicola

    I am very sorry to hear of the recent difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly.

    If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards
    Laura E.
    SpeedyPC Pro Liaison
    • Was this helpful?
  • Speedy PC Pro Complaint 314849 for $150.00
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 04/03/2014
  • Hello

    I am very sorry to hear of the recent difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards

    Laura E.
    SpeedyPC Pro Liaison
    • Was this helpful?
  • Speedy PC Pro Complaint 313863 for $29.00
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 03/26/2014
  • I am very sorry to hear of the recent difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards
    Laura E.
    SpeedyPC Pro Liaison
    • Was this helpful?
  • Speedy PC Pro Complaint 306417 for $0.00
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 02/17/2014
  • I am very sorry to hear of the recent difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards

    Laura E.
    SpeedyPC Pro Liaison
    • Was this helpful?
  • Speedy PC Pro Complaint 305689 for $500.00
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 02/17/2014
  • I am very sorry to hear of the recent difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards

    Laura E.
    SpeedyPC Pro Liaison
    • Was this helpful?
  • Speedy PC Pro Complaint 292856 for $45.06
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 12/12/2013
  • Hello Amanda

    I am very sorry to hear of the recent difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

    We look forward to hearing back from you.

    Kindest Regards

    Laura E.

    SpeedyPC Pro Liaison
    • Was this helpful?
  • Speedy PC Pro Complaint 291972 for $50.00
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 12/09/2013
  • Hello James

    I am very sorry to hear of the recent difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards

    Laura E.
    SpeedyPC Pro Liaison
    • Was this helpful?
  • Speedy PC Pro Complaint 283272 for $40.00
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 10/28/2013
  • Hello Heather

    I am very sorry to hear of the recent difficulties that your father has experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards

    Laura E.

    SpeedyPC Pro Liaison
    • Was this helpful?
  • Speedy PC Pro Complaint 283060 for $40.00
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 10/28/2013
  • Hello

    I am very sorry to hear of the recent difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

    We truly appreciate your business, and look forward to hearing back from you.


    Kindest Regards
    Laura E.
    SpeedyPC Pro Liaison
    • Was this helpful?
  • Speedy PC Pro Complaint 280348 for $65.00
  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Posted 10/14/2013
  • Hello David

    I am very sorry to hear of the recent difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels. Our records so indicate that you have already heard back from Kyle, one of our Customer Support Specialists, that you were sent a Refund Request Form, and I have also followed up with you via our support site to confirm your refund.

    To further contact our support site, please either reply to either one of your current support emails, or send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

    We have appreciated your business David, and look forward to hearing back from you.

    Kindest Regards
    Laura E.
    SpeedyPC Pro Liaison
    • Was this helpful?

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