Our Premium Support service for Scambook users is a great way for consumers and businesses to connect faster with the goal of resolving any complaints in mind. When a user enlists the Premium Support service from Scambook, it can be beneficial to you because:
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1. The Scambook Investigation Team will reach out to your business immediately to let you know that the consumer would like to resolve their complaint. The sooner you learn about a consumer’s complaint, the faster you can address it and minimize any potential harm that may be caused to your online reputation.
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2. If you have not signed up for an account with us to resolve any complaints that you may have about your business, we will send you monthly Certified mailers to keep you updated on your company profile’s activity. Knowing that there are complaints to be addressed is crucial in building and maintaining a positive reputation on the Internet with your customers.
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3. Premium Support complaints will be pushed to the top of your Dashboard, which means that you will be working with consumers who want to resolve their complaints as fast and urgently as you do.