Complaint 98412 Details

  • Date Occurred: 04/03/2014
  • Reported Damages: $95.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I took advantage of an offer that I received in my e-mail inbox on receiving a "designer cologne" for shipping charges only of $5.99. It wasn't that high a quality, and $5.99 was deducted from my checking account 3/1/12. Then on 4/2/12 $95.00 was deducted from my checking account from the same company but I did not realize this until I checked my account on the 3rd. I contacted them on 4/3/12, told them I did not want their product and would return the bottle of cologne & was told about the terms & conditions, which I did NOT see when I proceeded to check out. I was told that the product could not be returned.

I never saw this FINE print nor would I have agreed to this ludicris agreement for such poor quality product. I also told them their perfumes are not as advertised. I am pursuing a refund and hope others get theirs. I didn't know that this isn't even an American Company.

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  • Lisa
  • Lisa SBID #353a34a7ae
  • Posted 08/22/2014
  • The same thing happened to us. I took advantage of the same offer for "designer" cologne and it turned out that it was an imposter. They sent me a receipt stating that my checking account was being debited $5.99 for shipping on July 27, 2012. I received the item later that week. All of a sudden, Monday - August 20, 2012, there is a debit for $95, which overdrew that particular account, from the same company. I have never reeived anything in advance, indicating that a $95 debit would hit my account. When the $5.99 was debited, I received an email confirmation of that debit. When they STOLE the $95 from my account, they did not bother to forward anything confirming that they had debited my account, nor any indication of what it was for. Now WE have to go through the trouble of cancelling that card, waiting for a new one, filing a complaint an waiting for the charges AND THE FEES to be reversed! how crazy!! The bank is really great about it because we have a few different accounts with them, but we are NEVER overdrawn and that's how we caught it so fast.

    The product is a knock-off of Euphoria by Calvin Klein - which you don't know until you receive it. The whole thing STINKS!!!! LITERALLY (especially the fragrance)!
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Business Profile Summary

  • FondScents logo

Company Statistics

  • Complaint Against FondScents
  • Complaints Filed: 106
  • Reported Damages: $11,910.57
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