GabaBella.com
Complaint 98096 Details

This is a scam site who is selling faked goods mixed with the original – let me tell you my personal experience.

I ordered 6 polo shirts (both lacoste and ralph lauren). I am in Bahrain so i had to ship them over to Borderlinx first and from there, I got the package in Bahrain.

Imagine my surprise and I found that out of the six shirts, they had sent only three correctly from the order. The rest were of all different colors. I contacted them stating the problem and this is the reply I got:

---------- Forwarded message ----------
From: Gaba Bella <[email protected]>
Date: Fri, Mar 30, 2012 at 8:17 PM
Subject: Re: Message from gababella
To:

Dear customer,

Unfortunately we are unable to send prepaid return labels.
Considering your location and what it costs to ship and return,
it would be in your best interest to reorder your items with a discount coupon. Please use this coupon code " 30ALL " for 30% off your entire order. We do apologize for any inconvenience this may have caused you.
From
Gababella.com

I wrote them back that it is not my fault that they shipped the wrong order!!! And it cost me a fortune to ship them over from the USA (this is not my first time ordering from the US but the first time I got a different order and damaged goods)! So they need to take care of the return cost and send me the correct order.

No reply from them

I opened one and saw that it had faded worn lines, which comes from shirts lying around a warehouse for a long time. These lines never go away by the way.

So I contacted them again reminding them of my earlier email and that even the right shirts had evidenced of being used/worn out and the reply I got has to be the most amazing reply I have ever seen from a so called online retailer!

---------- Forwarded message ----------
From: Gaba Bella <[email protected]>
Date: Mon, Apr 2, 2012 at 7:43 PM
Subject: Re: Message from gababella
To:
Dear customer,
Once the product is exposed to air it will go away.
Gababella customer service

HUH?

I compared the shirts to the original ones on lacoste and ralph lauren sites and to be honest, I don’t even think they are real deal. Looks like they have shipped some Chinese counterfeits and charged for the original price on their website.

No customer service, no replies

In short, a scam site. So order at your own risk.