Genesis Consulting Group
Complaint 96013 Details

  • Date Occurred: 03/31/2014
  • Reported Damages: $1,995.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchased a Genesis Consulting package for $1,995. This package bought me four months of training on how to set up a webpage to sell products from other companies such as Amazon. I had my first training scheduled and was waiting for the phone call. When the call came there was so much static on the line I could not hear the person and they hung up. I waited for them to call back but they did not. I received an email from the scheduler who indicated that I had missed my training!! Eventually I was scheduled in for three training sessions the following week. The very next day I received an unscheduled call from a man called Kelly Patrick. He was a hard sell type of character. His aggressive approach completely unnerved me. He could sense my withdrawal and informed me that if I did not purchase the next package that was just under $5,000 I would never make any money with the package I had bought. He said that with the package I had just bought I would always be at the bottom of the various lists like EBay etc. I tried to get rid of him by saying I would think about it and he just got more aggressive and warned me that he was just trying to help me. He told me that my name had been singled out from thousands of other people and that I was so lucky to have been given this opportunity as they did not give it to just anyone. The rubbish he came out with had to be heard to be believed. I could not wait to get rid of him. By this time I had lost all faith in GENESIS and decided that I did not want to belong to a company that employed such aggressive and dishonest people. I checked for scams on line and found a litany of complaints not just about GENESIS but about Kelly Patrick as well. I asked for a refund of my money. Today Nic the Director of the company phoned me. Other than telling me he was a good Christian man blah blah blah, he became very aggressive when I attempted to point out to him that the people GENESIS employed had put me off working with them. He told me that they would not refund my money. I argued that as they had not yet trained me they were not obliged to refund my money. I told him that because his staff had firstly undermined the integrity of the package I had bought and secondly been incredibly rude and aggressive towards me, I believed they had not lived up to the claims they had made about support etc. It was extremely difficult for me to express my point of view because he kept talking over me, raising his voice to drown out what I was saying, accused me of being unreasonable etc etc. He told me that I could take it to court and it would cost me about $6,000 and he also told me there was no one else I could talk to as he was the top person in the company under the owner who does not get involved in the daily management of the company. This guy Nic is supposedly phoning me back in 20 minutes "when I have calmed down!!!" Given that he is the one who has raised his voice, shouted at me and aggressively talked over the top of anything I have tried to say I think this is a bit rich! I will try and find someone I can talk to about this as I think it is terrible that a company can get away with this kind of behaviour. By the way - Nic told me that they have sacked Kelly Patrick! By sacking him they have admitted that he was doing the wrong thing but they do not want to take responsibility as a company for his behaviour.

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Business Profile Summary

  • Genesis Consulting Group logo

Company Statistics

  • Complaint Against Genesis Consulting Group
  • Complaints Filed: 8
  • Reported Damages: $25,949.31
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