Click2Pay
Complaint 95862 Details

I sent a wire transfer to Click2Pay on 19th March, 2012, after which, I emailed them to inform them. It took a few days for the money to reach, however, no one ever responded via email. I eventually called them. At first they had an issue with my account, for e.g. my address and phone numbers had changed as I moved to another country. I provided this information to them via email before sending the money, they eventually found the email.

The next problem was verifying my address, so I scanned the wire transfer details, my utilities and my ID's...this took numerous phone calls to them to sort out.

Then they had to do a call back validation, the idiots that work there didn't even know how to call my country from their country (Germany). After all of this, now two weeks have gone with a lot of back and forth, I tried to use the account, it's still blocked...then they asked if I tried to use the account on one of their merchants....I said yes....now they're telling me no one is there to do anything and I can't use the account till Monday....I guess I just have to wait and see what issue arises next with these crooks.