Synaptic Marketing P/L Kilken AU 430741XXXX
Complaint 94679 Details

I have been trying to cancel this "subscription" since December 2011 without success. I called my bank to see if they had any further information about the details of the monthly charge and asked if they could provide me the phone number so I could call them. Unfortunately, they could not provide any further information and said the only way to cancel it would be to register a complaint against the company. I looked through all my receipts -- which I diligently maintain in my Outlook files -- and could not find anything for Synaptics Marketing. During August 2011, I was purchasing a couple of online marketing systems -- though I do not recall the name -- but always printed a copy of any receipt. The other strange occurrence is I always used PayPal or ClickBank for my payments but it seems somehow they got my card number. The monthly charge on my checking account is listed as follows:

CHECK CRD PURCHASE 08/16 Synaptic Marketing P/L Kilken AU XXXXXXXXXXXXXXXX 229140003672349 ?MCC=5969 01

The payment dates are always between the 17th and 13th of each month. Usually, the details would include a phone number and the numbers in the register details are bogus and there is no information according to the directory assistance in Australia. I guess it means I need to file a report with my bank now to try and get at least some of the money recovered and stop any further payments.