Complaint 91331 Details

  • Date Occurred: 03/20/2014
  • Reported Damages: $75.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Been getting these "out of area" calls for week or 2, without a telephone #, but they hung up by the time I answered. Today, i answered and this guy with heavy Indian accent named "Jimmy" started asking me about my computer having problems where I had reported errors to Microsoft. I told him yes, and he said he could fix it online. He seemed to know my name, address, and obviously, my phone #. He had me go on my computer and go to event viewer to see if I had any red flags and yellow warnings; which I did have several. He said my computer was in need of immediate action to correct this. He convinced me to allow him to "hack" into my computer remotely. Then he took over control of my computer showing and telling me where my Microsoft Security Essentials "free version" had expired in Sept/2011. He said there were 3 plans: Lifetime($299),5 yr($199) and 1 yr($129). Prior to this money converstion it all seemed pretty legit being I thought he was representing Microsoft Of course; to fix this now, I had to pay for it now. I tried to tell him I wanted it, but didn't have the money at this time, so I would do it later. I told him I had maybe $150 available, so he said we could do the $129 and he could start to "work" on my problem. So, I allowed him to put up this registration form on screen to fill out, including payment through my debit card with him actually moving the cursor from one box to another! The transaction was declined by my bank, so I said let's forget it,I evidently don't have the funds in my account and I'll do it later. No-no, call your bank and see what the problem is. Went online and discovered my balance was $92.00. Relayed this info to him and he said "let me check with my mgr. and see what we can do". Comes back and says we'll run it in for $75. I kept trying get out of it at this point, but with him being on my computer with all my personal information, I wasn't going to hang up. I was began questioning him about his company and asking for phone numbers, names ,etc. He provided 3 telephone #s and a view of their webpage; which looked to me, pretty legit. . We run the $75 in, and its declined again. Then I (and him) call my bank. They(the bank) said it was declined because of suspected fraud, being 2 transactions within minutes from the same vendor. Eventually, after another call to the bank, the transction went thru. I was told then by Jimmy that I couldn't touch my computer and that it should take about 1.5 hours and they would call me when finished. He initially called me at 1:19 PM and it's now 3:40PM and he's just starting. I watched the process of him loading a (trial version) of microsoft security essentials and running disk defragmenter and disk cleanup for 3 hours, 20 mins. Course, there were big gaps of inactivity because they weren't paying attention to the screen. I could have done all of that. At the 2.5 hour mark, I started calling the numbers I had been given and another heavily accented Indian "gentleman" answered a cell phone that sounded like he was in a windstorm. With the accent and the wind noise, we could barely understand each other, but he knew who I was and said it would be about 20 more minutes and they would call me. 1.25 hrs later, they put a message on the screen saying I could now use my machine. This was at 7:00 PM. If I could have had another computer I would have logged in and found all this info I've come across about this SCAM b4 he was on my computer, because, after a while, I was getting more suspicious by the minute.

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Business Profile Summary

  • Teche4Pc logo

Company Statistics

  • Complaint Against Teche4Pc
  • Complaints Filed: 23
  • Reported Damages: $2,554.92
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