Local Pages of Utah
Complaint 90380 Details

Re: Services not rendererd. I was contacted by the Local Pages of Utah in July of 2011 and told that they had an opening in their 2011 book as someone had just dropped out. They said I had to act that day if I wanted to put my add in as the book was on it's way to printing. I gave them $210.00 with the understanding that it was going to be printed in July of 2011. The balance of my contract was $723.00. Several weeks later I was contacted by the local pages and they said "We have a better spot that just came open.." and would I like to upgrade. After saying no I asked when it was going to be printed. They said maybe in September. I was contacted in the same manner over and over again through Sept. of 2011 when I tried to cancel but they wouldn't let me as they said I only had 3 days after I signed the original contract to cancel. Very convienient as their wasn't a problem at that time. They continued to contact me in the same manner through Dec. of 2011. Every time I spoke with them they had bumped the printing of the book out by another several months. The book finally printed in Feb. of 2012. I didn't contract for the 2012 issue. I want my money back. This was clearly a disceptive way of getting advertisers to contract for their book. Has anyone else had this experience?