BioSlim advanced mango formula and BioCleanse
Complaint 86486 Details
- Date Occurred: 03/10/2014
- Reported Damages: $561.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered bioslim advanced mango formula and biocleanse, at the promotional price of $3.99 each as a trial. it took 1 month to recieve the 2 products, by that time the 14 day trial period had ended and i was charged for the products. ($ 89.00 for biocleanse and 98.00 for advanced mango).
i wrote in their enquiries form stating that i no longer wished to recieve their product. but my request was no answered and again i was charged for the two products, however i did not recieve any products.
i again wrote to the company in their enquiries form as they do not have any phone number. again it was unanswered and again this month i have been charged for the 2 products and have only recieved 1.
i again have written a complaint in their enquiries form and have not been answered. i have spoken to my bank and they state the only way to stop the transactions is to cancel my credit card, which will be inconveniencing me with all my direct debits for my other bills.
I need some help!
Elisa
- ElisaBella SBID #54d29ed402
- Posted 03/12/2014
Comments
- Greg SBID #336962c534
- Posted 03/21/2014
-
Hi Elisabella
I have a contact number for them and rang yesterday to cancel my subsription and to get a refund on all the product they sent out. the T&Cs say you must ring them as they wont answer online enquiries, yet they dont give you a number.
When you ring you need to ask for a RMA number for each product you have then send it back to them in the original sealed container. They wont except any opened container.
phone number
00 61 2919 12 796
hope this helps -
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Company Statistics
- Complaint Against BioCleanse
- Complaints Filed: 67
- Reported Damages: $16,700.03
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