zBiddy
Complaint 84574 Details
- Date Occurred: 03/04/2014
- Reported Damages: $99.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I went to this site after an ad appeared on my facebook page. I was entering my information for the "free registration", when all of a sudden my credit card was charged $99. I never even got to chose which ''bid-package" I wanted. I tried to hit cancel or get off the page...to no avail. I immediately called customer service. After being on hold for 30 mins., "Steven" told me he was only authorized to refund me $49. I asked him to get me someone who was authorized to refund me the entire $99 as there is a flaw with their website, and my card was charged in error. "Mark Gomez" got on the phone, and tried his best to get me to accept my fate. I refused, and got to the stage of demanding they refund me the full amount, as I never authorized, or chose that option. I also asked for a copy of the "recorded" phone call to be e-mailed me as I would be seeking further action against this fraudulant site. he refused. Said he could refund me $74.25 and that was it. I have since contacted the Florida attorney general, the BBB, my credit card company, posted the complaint on every related website and contacted facebook, who first led me to this site.
- Rudy45 SBID #ad6caaa3f3
- Posted 03/08/2014
Comments
- zbiddy SBID #2f180f687b
- Posted 04/11/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
- Rudy45 SBID #ad6caaa3f3
- Posted 04/12/2014
- The friendly agents did not resolve my issue. They would not refund me the entire amount. I had to file with the BBB, the Florida Attny general and file a dispute with my credit card company. The customer service people need to say they are sorry there was a misunderstanding with their flawed website and refund the upset customer the entire amount when they call. Not keep them on hold for 30 minutes, and then give them a scripted response. Just do what's right and refund the money.
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- zbiddy SBID #68e008884e
- Posted 04/28/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
- Reviewscams SBID #12c02b5ff9
- Posted 04/28/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
- zbiddy SBID #ce38eeca1a
- Posted 06/06/2014
- If you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at 1-888-406-6509. Our friendly agents are standing by to take your call and help resolve your issue. You must first register and purchase a bid package to place bids and win products on Zbiddy. This process is standard across the penny auction site.
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zBiddy Complaint 195347 for $1.98
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itsmekathy
- Posted on 12/30/2014
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Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against zBiddy
- Complaints Filed: 698
- Reported Damages: $82,108.11
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.