JustFab.com
Complaint 79535 Details

  • Date Occurred: 10/10/2013
  • Reported Damages: $199.75
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a pair of shoes over the phone in SEPT 11. However, my credit card was debited OCT 11 THRU FEB 12, and I never ordered or received any merchandise. That's 5 months charges of $39.95! When I called to complain and speak with a manager, they claimed no manager was available and I must have AGREED. I denied any such agreement, and pleadged to report them to BBB. The reps said they would give me a COURTESY, 3 month credit to my credit card, BUT, I would need to order 2 pair of shoes from them in order to get the remaining 2 months store credit. I finally got a response from the BBB complaint today, where they have agreed to give the additional 2 months credit card credit, if I return the shoes they just sent me yesterday. I CAN'T wait to SEND the shoes back, and close my SO-CALLED VIP ACCOUNT. What a FRAUD!

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Business Profile Summary

  • JustFab.com logo

Company Statistics

  • Complaint Against JustFab.com
  • Complaints Filed: 240
  • Reported Damages: $56,381.92
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