At Home Publishing
Complaint 77674 Details
- Date Occurred: 02/22/2014
- Reported Damages: $40.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
my wife sent this company $40 for suplies to stuff envelopes at home. They cashed the money order on feb. 6 2012,and its now the 22nd and we have yet to recieve any supplies. We want a refund.Its been over a month since we sent them the money order.
- TRIME8173 SBID #cc21c09bbf
- Posted 02/22/2014
Comments
- Athome SBID #dad0508a97
- Posted 07/31/2013
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Hello,
We pride ourselves in 100% satisfaction guarantee. If did not get your package, please email us immediately with your name, email, phone, address and the estimated date of purchase. Without such information this we cannot possibly know who you are or even how to resolve this issue. Often times we have seen that even though we tell our customers to print your name legibly on the order form, some individuals choose to not do so and cause your order to become undeliverable by the US Post Office.
If you had directly informed us by mail or email, that you did not get your order, we would have immediately sent you a replacement. However, you chose to contact this 3rd party website, again omitting your customer/contact information and therefore continue to make it impossible for us to resolve this issue.
Please send us your information, we will then research our database, confirm your address we have on file and the date the order was shipped. We will also send you a replacement information kit immediately. Please allow us to help you vs choosing to stay ‘Anonymous’ and making it impossible to know who you are.
Best Wishes
Customer Service Center
[email protected]
At Home Publishing
701 N Green Valley Parkway #200
Henderson, NV 89074
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- Athome SBID #a5c1d1b301
- Posted 12/20/2013
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Hello TRIME8173,
We would like to resolve this issue for you. Have you contacted us for a refund request or have you already received your refund check? If not, please email me [email protected] or call me at 760-621-0910. We will send you your refund immediately.
Thank you,
Carissa
Customer Service Center
[email protected]
At Home Publishing
701 N Green Valley Parkway #200
Henderson, NV 89074 -
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Company Statistics
- Complaint Against At Home Publishing
- Complaints Filed: 20
- Reported Damages: $927.20
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.