ReliftXS for NU Visage Face Cream
Complaint 74539 Details

  • Date Occurred: 01/24/2014
  • Reported Damages: $189.59
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Liz from 19.15pm 16th Feb a long sorry one.. I have just found this but do not recall even seeing it to click on the day I 'ordered.'
TERMS AND CONDITIONS OF USE
Besquared Global, Ltd.
Overseas House
66-68 High Road
Bushey Heath
Hertfordshire, WD23 1GG, United Kingdom

CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE

ATTENTION: This is a legal agreement (the "Agreement") between You, the individual, company or organization ("you," "your," or "Customer") and Besquared Global, Ltd. ("we," "our" or "Company"). By ordering, accessing, using or purchasing NuVisage ("Product") through this website or related websites (collectively the "Website"), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.

IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE

1. ORDER TERMS AND CONDITIONS

By placing your order today you'll be shipped a 30 day supply of NuVisage and billed only $4.95 USD shipping and handling. If you feel NuVisage is not for you, cancel within 14 days. On day 15 you will be billed the remaining purchase price of $89.90 USD and enrolled in the Exclusive NuVisage auto-shipment program which sends you a 1 month supply every 30 days starting 30 days from delivery of the initial order and bills you $89.90 USD plus shipping and handling of $4.95 USD. To cancel at any time call Argentina +54-1159841463 Australia Sydney +61-284172151 Brisbane +61-731777814 Perth +61-865558106 Adelaide +61-870708026 Darwin +61-889671825 Canberra +61-261452011 Denmark +45-78775054 Finland +358-753252982 France +33-975181641 Germany 0800-181-6898 Holland/Netherlands +31-858880316 Ireland +353-766060827 Italy +44 808 168 3668 Mexico +52-5546312245 New Zealand Wellington +64-98010026 Auckland +64-98010016 Norway 800-17-399 Spain +34-518880094 United Kingdom +44-3308080990 United States & Canada 1-855-256-2876 or for more information please visit mynuvisage.com. Charges will appear from mynuvisage.com.

2. CONDITIONS OF AGREEMENT

These terms and conditions apply to ALL transactions made on or through this Website. This Agreement is intended to be governed by the Electronic Signatures in Global and National Commerce Act. You manifest your agreement to the terms and conditions in this document by any act demonstrating your assent thereto, including clicking any button containing the words "Order Now" or similar syntax, or by merely accessing the Website, whether you have read these terms or not. It is suggested that you print this form for your personal records.

3. GENERAL

These terms and conditions apply to ALL transactions made on or through this Website. This Agreement is intended to be governed by the Electronic Signatures in Global and National Commerce Act. You manifest your agreement to the terms and conditions in this document by any act demonstrating your assent thereto, including clicking any button containing the words "Order Now" or similar syntax, o r by merely accessing the Website, whether you have read these terms or not. It is suggested that you print this form for your personal records.

By placing an order with us, you will be deemed to have read, understood, and agreed to these Terms and Conditions of Use (collectively, "Terms"). If you do not agree to be bound by these Terms, you may not access or use the Website, or purchase any Product(s) through the Website. By accessing, using or ordering Product(s) through the Website, you affirm that you have read this Agreement and understand, agree and consent to all Terms contained herein.

4. TEMPORARY PRICE REDUCTION

For your convenience and benefit, Besquared Global, Ltd. may temporarily reduce the price of your order for promotional purposes, or to ensure that your purchase order transaction is capable of being processed by your credit card company or processor. If Besquared Global, Ltd. reduces the price of the Product as described herein, you will be billed at the reduced price until the promotional period ends or Besquared Global, Ltd. is assured of payment by your credit card company or its processor, after which time the Product price will be restored to its usual price, without prior notice to you. If your order is processed at the reduced price a new billing cycle will begin from the date of the new payment processing.

5. 14-DAY INTRODUCTORY ORDER PERIOD If you are unsatisfied with NuVisage for any reason, simply cancel your order by contacting our Customer Care department at Argentina +54-1159841463 Australia Sydney +61-284172151 Brisbane +61-731777814 Perth +61-865558106 Adelaide +61-870708026 Darwin +61-889671825 Canberra +61-261452011 Denmark +45-78775054 Finland +358-753252982 France +33-975181641 Germany 0800-181-6898 Holland/Netherlands +31-858880316 Ireland +353-766060827 Italy +44 808 168 3668 Mexico +52-5546312245 New Zealand Wellington +64-98010026 Auckland +64-98010016 Norway 800-17-399 Spain +34-518880094 United Kingdom +44-3308080990 United States & Canada 1-855-256-2876 or please visit us online at mynuvisage.com before your 14 Day Order Period expires. If you cancel within the 14 day order period you will not be charged for the 30 day supply you received during the 14 Day Introductory Order Period.

6. REFUND POLICY (Applicable to all Products Ordered from Company)

To return a Product for an exchange due to shipping damage you will need to obtain a Return Merchandize Authorization ("RMA") number by contacting the Customer Care Department at Argentina +54-1159841463 Australia Sydney +61-284172151 Brisbane +61-731777814 Perth +61-865558106 Adelaide +61-870708026 Darwin +61-889671825 Canberra +61-261452011 Denmark +45-78775054 Finland +358-753252982 France +33-975181641 Germany 0800-181-6898 Holland/Netherlands +31-858880316 Ireland +353-766060827 Italy +44 808 168 3668 Mexico +52-5546312245 New Zealand Wellington +64-98010026 Auckland +64-98010016 Norway 800-17-399 Spain +34-518880094 United Kingdom +44-3308080990 United States & Canada 1-855-256-2876 . An RMA number can ONLY be obtained by contacting the Customer Care Department by phone.

Please Note:

We cannot process or exchange Product marked "Return to Sender."

To ensure that your account is correctly noted, you must send back Product returns to the address provided below along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number. To return any product you must first contact our customer support at Argentina +54-1159841463 Australia Sydney +61-284172151 Brisbane +61-731777814 Perth +61-865558106 Adelaide +61-870708026 Darwin +61-889671825 Canberra +61-261452011 Denmark +45-78775054 Finland +358-753252982 France +33-975181641 Germany 0800-181-6898 Holland/Netherlands +31-858880316 Ireland +353-766060827 Italy +44 808 168 3668 Mexico +52-5546312245 New Zealand Wellington +64-98010026 Auckland +64-98010016 Norway 800-17-399 Spain +34-518880094 United Kingdom +44-3308080990 United States & Canada 1-855-256-2876 ,

We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery.

7. SHIPPING TERMS

When we ship the Product to you, our Standard ground mail service is shipped via Federal Express or another carrier of choice. All packages should arrive within five to seven (5-7) business days. Please note that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times. We do not refund or credit shipping charges for any monthly shipments.

7.1 How to Alter Your Shipping

Please contact our Customer Care Department available at Argentina +54-1159841463 Australia Sydney +61-284172151 Brisbane +61-731777814 Perth +61-865558106 Adelaide +61-870708026 Darwin +61-889671825 Canberra +61-261452011 Denmark +45-78775054 Finland +358-753252982 France +33-975181641 Germany 0800-181-6898 Holland/Netherlands +31-858880316 Ireland +353-766060827 Italy +44 808 168 3668 Mexico +52-5546312245 New Zealand Wellington +64-98010026 Auckland +64-98010016 Norway 800-17-399 Spain +34-518880094 United Kingdom +44-3308080990 United States & Canada 1-855-256-2876 to help you alter your delivery schedule if you need to modify the automatic 30 day delivery schedule.

8. BILLING ERRORS

If you believe that you have been billed in error, please notify our Customer Care Department at Argentina +54-1159841463 Australia Sydney +61-284172151 Brisbane +61-731777814 Perth +61-865558106 Adelaide +61-870708026 Darwin +61-889671825 Canberra +61-261452011 Denmark +45-78775054 Finland +358-753252982 France +33-975181641 Germany 0800-181-6898 Holland/Netherlands +31-858880316 Ireland +353-766060827 Italy +44 808 168 3668 Mexico +52-5546312245 New Zealand Wellington +64-98010026 Auckland +64-98010016 Norway 800-17-399 Spain +34-518880094 United Kingdom +44-3308080990 United States & Canada 1-855-256-2876 immediately. If we do not hear from you within 30 days after such billing error first appears on any account statement, the billing will be deemed accepted by you for all purposes, including resolution of inquiries made by your credit card issuer. You are deemed to have released Besquared Global, Ltd. from all liabilities and claims of loss resulting from any error or discrepancy that is not reported to Besquared Global, Ltd. within thirty (30) days of its appearance on your credit card account statement.

9. REPRESENTATIONS; DISCLAIMERS

It is our Company mission to provide our customers with the finest Products available. We believe in the efficacy of the Products we sell. You understand, however, that the statements on the Website, promotional materials and the Product have not been evaluated by any international governing bodies including the United States Food and Drug Administration, and the Product is not intended to diagnose, treat, cure or prevent any disease. The information provided by our Websites or this Company is not a substitute for a face-to-face consultation with your health care professional and should not be construed as individual medical advice. Individual results will vary.

The Product is intended for use by persons at least 18 years of age. If you are pregnant, nursing or taking any medication, you represent and warrant that you either have consulted, or will consult, with a health care professional before taking the Product, and you will cease immediately taking the Product and will contact a health care professional if you experience any ill effects or unintended side effects of the Product.

We want you to have the most accurate information concerning the Product. The information we communicate to you about the Product and/or its efficacy is obtained from independent third parties such as educational institutions, scientific and news articles and agencies, nutritional specialists, scientific reports and researchers ("Information Sources"). We do not warrant or represent that Information Sources are not error-free, nor do we warrant any Information Source or the methods that they use to arrive at their conclusions. All Product specifications, performance data and other information on our Websites are for informational and illustrative purposes only, and do not constitute a guarantee or representation that the Product will conform to such specifications or performance data.

We do not guarantee that you will have any specific or particular result or benefit from the Product, or that your experience will match those of others who use the Product. Individual results will vary from person to person.

10. YOUR REPRESENTATIONS

You represent that you are at least 18 years of age and that you will not permit a person under 18 to order, or use, the Product. You represent that the information provided by you when placing your order is up-to-date, materially accurate and sufficient for us to fulfill your order in a timely and efficient manner. You are responsible for maintaining and promptly updating your account information with us and keeping such information (and any passwords given to you for the purposes of accessing the Website and/or purchasing Products) secure against unauthorized access. Unless agreed otherwise or required by applicable law, any warranties provided in relation to the Product only extend to you on the understanding that you are a user, and not a reseller, of the Product. You shall not re-sell, re-distribute or export any Product that you order from the Website.

You agree to pay for the Product and any sales tax or import duties applicable in your country, shipping or handling of Product as such costs are specified by us on the Website when you submit your purchase order. Payment shall be made prior to delivery and by such methods as indicated on the Website (and not by any other means unless we have given our prior consent to such alternative payment methods).

11. REJECTION, DAMAGE OR LOSS IN TRANSIT

We shall not be liable and you shall not be entitled to reject Product delivery, except for damage to the Product or any part thereof occurring in transit (where the Product is carried by our own transport or by a carrier on our behalf), and where we are notified of such damage within five (5) business days of your receipt of the Product.

12. LIABILITY LIMITATION

TO THE MAXIMUM EXTENT LEGALLY PERMITTED, WHETHER OR NOT COMPANY WAS AWARE OR ADVSED OF THE POSSIBILITY OF DAMAGES, AND WHETHER OR NOT THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL PURPOSE, OUR AGGREGATE LIABILITY (WHETHER FOR BREACH OF CONTRACT, TORT OR ANY OTHER LEGAL THEORY) SHALL IN NO CIRCUMSTANCES EXCEED THE COST OF THE PRODUCTS YOU ORDERED. FURTHER, UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST REVENUE, OR COST OF COVER. THE PRODUCTS ARE SOLD AND DELIVERED TO YOU "AS IS" WITH NO WARRANTY WHATSOEVER. EXCEPT AS EXPRESSLY STATED OTHERWISE IN THIS SECTION, WE MAKE NO EXPRESS WARRANTIES OR REPRESENTATIONS AND WE DISCLAIM ALL IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Besquared Global, Ltd., its officers, directors, shareholders, employees, independent contractors, telecommunication providers, and agents, from and against any and all claims, actions, loss, liabilities, expenses, costs, or demands, including without limitation legal and accounting fees, for all damages directly, indirectly, and/or consequentially resulting or allegedly resulting from your misuse of the Website, or your breach of any of these terms and conditions of this Agreement. We shall promptly notify you by electronic mail of any such claim or suit, and cooperate fully (at your expense) in the defense of such claim or suit. If we do not hear from you promptly, we reserve the right to defend such claim or suit and seek full recompense from you.

14. NOTICES

Any notice or other communications arising in relation to this Agreement shall be given by sending an e-mail to the latest email address that one party has notified in writing to the other. In the case of Besquared Global, Ltd., the email address can be found at [email protected]. In the case of sending notices to you, Besquared Global, Ltd. will use the email address you provided to Besquared Global, Ltd. when you ordered your Product. Such notices or communications (where properly addressed) shall be considered received on the earliest of (i) the email being acknowledged by the recipient as received; (ii) receipt by the sender of an automated message indicating successful delivery or the email having been opened; or (iii) the expiry of forty-eight (48) hours after transmission, provided that the sender has not received notification of unsuccessful transmission.

15. TERMINATION

We reserve the right to terminate your access to or use of this Website and/or your subscription to the Product should we believe that you have violated any of the terms of this Agreement or if we believe you have sought, in bad faith, charge backs, credit backs, Product returns, discounts or any other conduct designed to injure, harass or disrupt this Website or the Company's business operations.

16. FRAUD

We reserve the right, but undertake no obligation, to actively report and prosecute actual and suspected credit card fraud. We may, in our discretion, require further authorization from you such as a telephone confirmation of your order and other information. We reserve the right to cancel, delay, refuse to ship, or recall from the shipper any order if fraud is suspected. We capture certain information during the order process, including time, date, IP address, and other information that will be used to locate and identify individuals committing fraud. If any Web Site order is suspected to be fraudulent, we reserve the right, but undertake no obligation, to submit all records, with or without a subpoena, to all law enforcement agencies and to the credit card company for fraud investigation. We reserve the right to cooperate with authorities to prosecute offenders to the fullest extent of the law.

17. SALES TAX

If you purchase any Products available on our websites, you will be responsible for paying any sales tax or import duties applicable in your country.

18. INTELLECTUAL PROPERTY RIGHTS

The Website, and all content appearing therein, are the sole and exclusive property of the Besquared Global, Ltd. or its licensors. No license or ownership rights in or to any content of the Website are conveyed to you by reason of this Agreement or your purchase of Product. The Website and its content are protected under the laws of copyright and trademark. Unless otherwise permitted by law, you may not copy, republish or transmit any portion of the Website without Besquared Global, Ltd.'s prior written consent.

19. FOREIGN TRANSACTION FEES

In some instances, billing for your product, membership fee or shipping fee may originate from outside of your Country and in some occasions, your financial institution may charge a fee for processing this payment. You are responsible for these processing fees assessed by your financial institution per your card holder agreement.

20. CURRENCY EXCHANGE RATES AND FEES

By placing your order through this website, you understand that some payments for products and services will be made in foreign currencies. When placing an order from a country outside of your current country or using a foreign means of payment, all payments will be subject to any applicable transfer, bank, and currency exchange fees. As currency exchange rates are ever changing, it is the customer's responsibility to be aware of the exchange rate and any applicable transfer, bank, and currency exchange fees which may apply for their purchase.

21. MISCELLANEOUS

Governing Law. This Agreement and all disputes or issues arising from it shall be governed exclusively by the laws Bushey Heath, Hertfordshire, United Kingdom without regard to conflict or conflict of law principles. The sole and exclusive venue for any and all claims or causes of action arising from or related to this Agreement, or that are related in any manner to your purchase or attempted purchase of the Product(s), shall be the Courts of Bushey Heath, Hertfordshire, United Kingdom. Assignment. This Agreement and etc...

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Comments

  • Yundi
  • Yundi SBID #f8b74012e7
  • Posted 02/16/2014
  • Liz 16 th Feb and I dont remember seeing the terms conditions and address you posted when I ordered the trail of Nu Visage and Derma Sience creams .. There is a legitimate company selling NuVisage who must be hurting because of adverse publicity .. Also what are these investigators doing for their money if they can't shut down the Scam web site that is still running or visit the address you posted ?? Makes my blood boil to think right now they are still at it scamming people out of their hard earned $$
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Business Profile Summary

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Company Statistics

  • Complaint Against ReLiftXS
  • Complaints Filed: 453
  • Reported Damages: $1,299,847.28
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