TotalTVDVD/Memory Lane DVD
Complaint 74221 Details
- Date Occurred: 12/05/2013
- Reported Damages: $60.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Ordered the complete Muppet show dvd set for a Christmas present, they arrived in time and on Christmas day when opened, I noticed the audio lags the video on several disks. Contacted the company Jan 13, resulted in "Debbie" replying with "will reship Tuesday" I then emailed again on Jan. 30 asking what is the status on the re-shipped dvd set. Debbie replied with "I am checking on your reship. Please give me some time" so I waited until Feb 13 and emailed again.. Debbie answered I am checking on it, Please give me some time. my reply email was more to the point demanding a time frame on a replacement. replied with "We thank you for your patients. I am not sure want is going on and I am looking into it myself. You do not have to return the dvd's and we will reship if it has not been already. I am giving you my word that with in 24 hours we will.
Debbie
Customer Support"
I am sure this is still just another put-off, but why answer the emails at all if you don't intend on doing anything about it? I shall be watching my bank statement!!
- drummer1971 SBID #ec8293a86a
- Posted 02/15/2014
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Company Statistics
- Complaint Against Total TV DVD
- Complaints Filed: 15
- Reported Damages: $897.50
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