Tone deTox
Complaint 7417 Details

  • Date Occurred: 07/26/2013
  • Reported Damages: $79.99
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a trial offer for $2.95 and a week after I received the product there was a charge for $79.99 which overdrew my checking account. They said I agreed to it but I did not see that on the order. They said I could send it back for a refund at my expense - what a pain. I will never order another trial offer from anyone!

Do You Have a Complaint?

Submit a Complaint

Comments

  • Heidi
  • Heidi SBID #N/A
  • Posted 08/10/2013
  • TONE DETOX TOTAL SCAM! I had the same thing happen. I didn't receive the product for a week, then once I called to cancel before my trail was over, they had already charged me! The refused to refund it, won't respond to any complaint with anything except, it's all in the terms and conditions, refuse to let you speak to a manager and then hang up on you. You don't get 14 days trial at all you are charged full price close to immediately. DON"T DO IT!
  • Was this helpful?
  • Rebecca
  • Rebecca SBID #7cf440aeb1
  • Posted 11/03/2013
  • Tone Detox's terms and conditions state that you can return your unopened bottle of product with an R.M.A. # within 30 days for a full refund less $9.99 handling fee. The last charge made to my American Express Card was on 8/21/11 for the product, which means that I had until 9/21/11 to return the bottle and get my refund. I sent the unopened bottle via UPS with the R.M.A. #, and they received the shippment on 9/14/11. I had to call numerous times for the next couple of months to see where my refund was, and FINALLY I got a call back from Tone Detox saying that my refund had been DENIED at the corporate level, and there was nothing I could do. That's it! No further explenation. Thank goodness for American Express! I have requested a charge back and submitted all of the evidence to support it. Please NEVER use a debit card for online purchases, because you never know when your dealing with theiving liars like this company!
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Tone deTox logo

Company Statistics

  • Complaint Against Tone deTox
  • Complaints Filed: 82
  • Reported Damages: $7,413.63
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.