CanvasDiscount.com / BestCanvas.com
Complaint 74081 Details

  • Date Occurred: 02/15/2014
  • Reported Damages: $43.61

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Found this company online to produce a canvas using a jpeg file I had sent to the on 2/1. Well they accepted the credit card and provided a confirmation with a order number. So, I expected to receive the canvas in at least 2 weeks but have not received it to date. Their phonemail box is full at 305-759-7800 and they do not respond to email request for shipping information. So I think they using the money to pay Google for high website placements and pocketing the rest. Very disappointed since this was a Valentine gift. Buyers beware!

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Comments

  • Rachel-Bestcanvas
  • Rachel-Bestcanvas SBID #f9167b52a2
  • Posted 08/16/2014
  • Dear Customer, Thank you for your feedback. We are very sorry that your order wasn't delivered in a timely manner.Rest assured our support team is working diligently to handle all requests. In the past there has been periods of high volume where we may not have responded quickly, but today we have a strong team in place and lower call and email volumes. I would very much like to understand the situation better and work together with you to find a solution. It would be great if could send me an email at [email protected]. We are proud to say that we are now shipping out all orders within 24 hours. Thank you for your cooperation!
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Business Profile Summary

  • CanvasDiscount.com logo

Company Statistics

  • Complaint Against CanvasDiscount.com
  • Complaints Filed: 61
  • Reported Damages: $5,542.72
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