Elite eSig
Complaint 72990 Details

  • Date Occurred: 02/08/2014
  • Reported Damages: $179.32
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Like other customer repoted . a month ago I responded to an ad from this company offering a free trial kit of their electronic cigarette . All I had to pay is a the shipping and handling cost , about $4.95 . I received the trial kit as they promised (one electronic cigarette,one battery, one charger and a one month supply of nicotine cartridges.
On Feb 10/2012 I receive 3 packs each of 5 cartridges of nicotine for 59.95 and 9.95 shipping and handling total of 69.90.
today Feb 13/2012 I called their customer servcice (1 877 381 613) to ask for a refund and be reimbursed for something I did not order.
a childish female voice answered, she was rude,stated that I should have read the fine print in the offer. when i asked to talk to her supervisor she tried to convince me to keep the cartridges and accept a 50% refund. I refused and informed her that I already read the multiple complaints about her company .I informed her that I will dispute the charge through my visa card company . She kept repeating thank you . Interestingly my visa card customer service informed me that there was acharge of 109.42 charged on 1/24/2012 a few days after I responded to their 4.95 dollars offer .I was not aware of this charge . So basically it is not only a company that takes advantage of people " not reading the fine print " but also a company that steels credit card numbers to charge whatever they want any time they want. my credit card company blocked the card as if it were stolen . They will send me anew card within the next few days.

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Business Profile Summary

  • Elite eSig logo

Company Statistics

  • Complaint Against Elite eSig
  • Complaints Filed: 38
  • Reported Damages: $5,006.20
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.