Safe Protection Plus
Complaint 71121 Details

I received a telemarketer call from a non-english speaker. The call offered me a gift card for a free trial with Safe Protection Plus. I was pretty certain I did not want to use the service but I would give it a trial run if they gave me a gift card. Quid pro quo.

But I wanted to make sure that I could cancel before getting charged. They assured me that I could. After another ten minutes of useless conversation (this is how they get you invested in it. Which i knew they were doing but you don't know you are invested in a positive outcome until you are.) they were ready to send me to the "taped line" asking my permission. But they said there was a small mistake in the tape and just ignore it. It would say something about no trial period, but this was an error and they were doing this special offer and that the message had not been changed to just say YES at the end it they would take care of it.

Well of course that was not the case.

So when i got the charge i called them. Told them to cancel. They were very sorry, how terrible of this telemarketer to lie like that. They understand my issues and agree with me. BUT... we still have to charge you for mailing costs and initiation fee.

I said, if you agree that they were wrong then reverse all the charges. No, they responded, take it to your bank, good luck, and good bye.

So far they have charged me this:
54.95 + 2.95 + 34.95

As far as telemarketer scams go, this one is truly the worst.