FairTrack
Complaint 65374 Details

The company makes very big and optomistic statements about the accuracy of its lay betting software but they aren't honest and are very misleading. They have no one they can use as a testimonial citing privacy issues as to why no results from current users can be shown. This is completely untrue as there are plenty of companies selling betting programs that give lists of current users and their results - some also give contact details of current users that can be contacted. If I was making money using a betting program and the promoters asked me if I would be willing to give a testimonial I would have no problem. If you are considering buying this program try and be informed as possible which isn't easy when they forbid you from speaking or communicating in any way with people who are using the software.You will be told that each race you intend to put a lay bet on must meet 6 (Thats six) specific criteria. Only when these are met can you place a lay bet. These criteria are - a minimum of 8 horses in a race, minimum of $10K in matched bets,the favourite with odds of 3.5 to 1 or less, 4 other horses with odds less than the lay selection, no maiden races and the bet to be placed in the last 30 seconds as indicated by a countdown timer in the programs window.
After placing about 20 lay bets that met these criteria a lay selection won the race and I lost about $1000.00.When I spoke to one of the support staff I was told that we are not supposed to bet on 2 year old races.This was a new criteria which they hadn't told me about and it cost me dearly.After making a note of the new criteria I carried on betting when before long another lay selection won losing me about $800.00. Once again I rang support and was told I should not have placed the bet because the track was heavy.Yet another new criteria to meet. I kept betting and more and more lay bets kept winning.All of these met the criteria I was told about but after each race support would give me another criteria that had to be met. I lost alot of money because as well as all the previously mentioned criteria there were more- don't bet when the weather is forecast for showers or showery, a 3 year old race can be a maiden so check that, I also had a lay bet win and I was told that it met criteria except the favourite was 3.5 to 1 not 3.4 to 1 or less. I would place bets within the last 30 seconds as indicated by the timer but was told that I shouldn't be placing bets by relying on the timer but try and guess when the last 30 seconds of the race is by listening to the radio.It didnt matter what I did support was always able to give me a reason why I lost money.One of the support staff said he would not bet on races where the lay selection was higher than 40 to 1 and the race was less than 1000 metres as they are just too risky.Also don't bet on trots, greyhounds or overseas. To find a race that meets all the criteria is very difficult and I have sat for 3-4 hours sometimes and not placed a bet. If I had known about all the extra criteria before I parted with my money I would not have bought the program.So much for "How would you like an extra $1200 - 1500 a week for only an hour a day 5 days a week?" The support staff told me the best they were doing was about $800/ week so what chance does a beginner have making the $1500? The bottom line is that there is much more money in selling the program than using it.In the 6 months that I have had the program (I didn't use it for 3 months while waiting for a reply to an email with my problems -still no reply)I probably made about $20,000 but lost $19,500 when the lays came in.
Don't get ripped off you can pick losers in horse races very easily without the "help"of an $8,900 software program.