Juveneu
Complaint 65333 Details

  • Date Occurred: 01/06/2014
  • Reported Damages: $86.99
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Back in December, I was getting on the Rachel Ray site. Everytime I tried to get on, this page came up showing Rachel Ray's picture with a questionnaire for a promotion. There were three products offered at a price of .99 cent shipping and handling at a cost of $3.00 to $4.00. As it was not expensive, I place the order and towards the end, realize that this was not Rachel Ray site.

In January, I went online to check my bank account balance. I saw a charge in the amount of $86.99, and, since I know I did not place an order, I contacted the bank who discard my debit card for no further damage. At this time, the bank is conducting an investigation. On January 24th, I received a package in the mail from Juveneu. I did not open it and try to mail it back with a letter asking that they stop shipping any more product to me. This afternoon, I went to the post office to return it; unfortunately, the post office would not take the content since on the package label, says that it is a cream, and also, they do not have an address or country - only a P.O. Box 13511, Linlithgow, West Lothian EH49 9AP - via Air Mail. The postage paid GB, EDINBURGH 10693.

Carline Deverson

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Comments

  • RoseC
  • RoseC SBID #4476d80bdc
  • Posted 02/07/2014
  • My bank will not accept my complaint as I did not return the product even though I requested a RMA and postal address on numerous occasions!
  • Was this helpful?
  • RoseC
  • RoseC SBID #4476d80bdc
  • Posted 02/07/2014
  • My bank will not accept my complaint as I did not return the product even though I requested a RMA and postal address on numerous occasions!
  • Was this helpful?
  • RoseC
  • RoseC SBID #4476d80bdc
  • Posted 02/07/2014
  • My bank will not accept my complaint as I did not return the product even though I requested a RMA and postal address on numerous occasions!
  • Was this helpful?

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Business Profile Summary

  • Juveneu logo

Company Statistics

  • Complaint Against Juveneu
  • Complaints Filed: 913
  • Reported Damages: $290,212.93
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