UniBlue
Complaint 6269 Details
- Date Occurred: 06/21/2013
- Reported Damages: $29.95
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was billed $29.95 on my credit card which I never authorized or bought. There is no telephone number where I can call to get this removed from my credit card.
Comments
- Uniblue SBID #N/A
- Posted 09/29/2013
-
Hi Patricia,
I am sorry about this inconvenience. It sounds like your credit card was re-charged because your one year subscription for your product updates/upgrades had expired and your order was set on automatic renewal. Before the renewal charge is applied we notify our clients several times by email. I regret that you missed our notifications.
We offer email and live chat support. Emails and chat enable our support agents to locate your order immediately and send you direct links, images and other digital information which you might need. This kind of support is less likely to be misleading and is far more efficient for you.
You may contact us via the addresses below:
Click here to chat http://www.uniblue.com/support/livechat
or here to open a support ticket http://www.uniblue.com/support/ticket/
We require further information to locate your order details and confirm the above. We can then solve this for you as soon as possible. Could you kindly submit a refund request here. http://www.uniblue.com/support/chargedispute/
Thank you.
Keith, Customer Relations Team
Uniblue - http://www.uniblue.com/
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
UniBlue Complaint 348834 for $29.95
-
COMPLETELY REGRET I bought Uniblue's DriverScanner Dec 8 2015, as it never worked. Always...
-
SW - Posted on 05/02/2016
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against UniBlue
- Complaints Filed: 158
- Reported Damages: $38,769.91
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.