Match.com
Complaint 62686 Details
- Date Occurred: 01/02/2014
- Reported Damages: $136.80
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
MATCH.COM SUCKS!!!!!!!!!!!!!!!!!!!
I used the Match.com service over a year ago – I cancelled the
service but one year later I go on-line and see they put through a
charge to my debit card for $136.80! I immediately went to my bank (TD BANK, Plainview, NY Branch)
and filed a dispute to have it reversed – 3 weeks later I still see the charge
so I go to my bank and what they tell me is this – Because I didn’t cancel
the debit card after using their service – they have all the card info on file
for me and they are claiming that I never cancelled the membership and so many
months later they hit me with this UNAUTHORIZED CHARGE OF $136.80!!!!
I am disputing the so-called verification that Match.com provided my bank (TD BANK, Plainview, NY Branch) based on the fact that it’s ludicrous. I explained to TD BANK, Plainview, NY Branch)
that I did cancel the service – but they have to have someone in their Debit Card dispute
dept. look into the matter further.
Match.com is a company that WILL CHARGE YOUR CREDIT/DEBIT CARD without your permission.
If you use their service (which I do not recommend) you should protect yourself and get a prepaid
debit card – never ever ever ever ever should anyone give them their credit card or bank card information. They are unscrupulous. My bank suggested that I contact Match.com (the company that charged my card illegally) and ask them to reverse the charge. Has anyone tried to get in touch with
match.com? Go ahead – try and have their Customer Service help you and see where it gets you. Nowadays, unfortunately, companies are greedy, despicable and completely hostile towards customers
when it comes to our needing help to resolve problems that THEY CREATED.
DO NOT USE MATCH.COM – THE SERVICE SUCKS- THEY CHARGE PEOPLES CREDIT/DEBIT CARDS WITHOUT AUTHORIZATION – GO AHEAD CHECK ON-LINE – SEE HOW MANY PEOPLE COMPLAIN ABOUT THEM FOR YOURSELF. STAY AWAY FROM MATCH.COM – DO NOT USE THIS SERVICE – DO NOT GIVE MATCH.COM YOUR CREDIT CARD OR DEBIT CARD INFORMATION. DO NOT DO BUSINESS WITH MATCH.COM.
Signed, cheated and robbed customer of Match.com
- MATCH_SUX SBID #650ba628f3
- Posted 01/22/2014
Comments
- mymoneyaintyours SBID #8b640ddb44
- Posted 01/14/2014
- Thanks for speaking out about this company. I paid for their services and when I logged in, the emailing feature and other standard features for a subscriber were not available. So I went thru the process of emailing their 'customer service' several times but no answer. Different have recommended match.com but they must just work some accounts and ignore others, trying to keep up a marketing front. The company is from England where they are not being sufficiently regulated. Steer clear of these guys.
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Match.com
- Complaints Filed: 199
- Reported Damages: $1,332,921.12
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.