US Passport Online
Complaint 61397 Details

  • Date Occurred: 01/19/2014
  • Reported Damages: $159.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Applied for My babies passport in Oct 2011 paying $159 thinking of Govt web site and was not having all req docs so I requested to cancel it immediately then agent called me back I requested him to cancel again my request which happened minutes ago, I was told to get my remaining balance refund within 2 weeks waited for 2 months for my refund so many times I emailed them for the same but got no response. I calld in Dec 2011 End again they said sorry, but when I asked to get it done same dy they said they will charge $45 for cancellation, I thought If I have to pay I will apply again but when I went to acceptanc agent they refused to accept it thru agency and told me they will not process my docs If I want not to submit it using middlesex passport office, NJ. I submitted my documents in passport office as I was having no choice because of holiday season. Then I called USPassportonline agents at 1-866-737-1344 and asked for refund for unused service. They said no very straight no and hung up on me. I called again and asked the reason they said there system does not allow it. why/-they hav no reason. called to their supervisor Sylvania a rude and mean woman and she says I did not tak to u last time so I can not refund your money.WTF . I am pissed off and expose their OPEN SCAM. Please help.

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Business Profile Summary

  • US Passport Online logo

Company Statistics

  • Complaint Against US Passport Online
  • Complaints Filed: 6
  • Reported Damages: $463.74
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