GrabSwag.com
Complaint 5875 Details
- Date Occurred: 07/08/2013
- Reported Damages: $99.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was sent an email and I was looking at the website, it took my information and I never had a point ot submit or confirm the transaction. The next thing I knew it had changed $99.00 to my debit card. I tried calling the phone number they give on website...never got through...would ring and disconnect. So I figured I would try and bid since they had my money...even that is a joke. The website freezes and boots me off constantly. I would really like this site to be removed and made to repay all the people they have stole from. Thank you, Robin Jones
Comments
- Michael SBID #N/A
- Posted 07/24/2013
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Hi Robin,
I am sorry to hear about your confusion about the charge to your credit card. We try very hard to make sure our credit card charges to our users are clearly disclosed. Below is a screenshot of our sign-up for where we sell our $99 bid pack you are referencing:
http://imageshack.us/photo/my-images/231/screenshot20110725at329.png/
On top of that, it sounds like your experience on the site was not that great. It kind of sounds like you may have had an intermittent internet connection while using the site. It is always recommended that you have a stable internet connection whenever using GrabSwag. Having said that, please describe what happened to customer support and I'm sure we can get you some free bids so that you can give it another go.
Here is our accurate customer support info. We pride ourselves on having great support with hold times always under 2 minutes. Please give them a call at your earliest convenience and feel free to reference this reply.
Monday through Friday, 9 AM to 5 PM EST
(888) 467-4217
Thanks,
Michael Andrews
Chief Operating Officer, GrabSwag.com -
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- Stephanie SBID #N/A
- Posted 07/25/2013
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I did some investigating into grabswag after being ripped off by these cronies and i found out who was behind this scam. GrabSwag.com, is a scam, partnered with a company called IMM Interactive/Copeac which is owned by Mike Krongel, which is a scam affiliate network that sends consumers to these sites via fake news articles and gets paid for it. If you click on one of the fake news sites that they are running below, and in internet explorer use webpage privacy, you will see emediatrack.com, on the privacy, which is owend by IMM Interactive/Copeac ( This is how I found out who was behind it). IMM Interactive and Mike Krongel has duped consumers out of millions of dollars says the FTC, by running fake news sites, like the one linked below, and they are currently being sued by the FTC, for false advertising and deceptive marketing practices, for using fake news websites like the one linked below. Here is a link to the lawsuit: http://www.ftc.gov/os/caselist/1023232/index.shtm
The FTC is trying to stop them but apparently can't. Lets get these people shut down!!! Report GrabSwag and IMM Interactive/Copeac, to the FTC, Attorney Generals, BBB, IC3, FBI and lets get a class action lawsuit going against both of these companies scambook!!!
Here is one of their fake news sites they are behind, which if you do webpage privacy in internet explorer on the grabswag page, you will see " emediatrack.com" which links you straight to Copeac/IMM Interactive: http://www.consumerinfonews.com/deals-of-the-century/index4.html
Here is a link to the IMM website and the grabswag site that says free, yet charges you $99 : http://www.imminteractive.?com
GrabSwag: https://signup.grabswag.co?m/index_v2.php
The contact information I have is:
Mike Krongel
IMM Interactive/Copeac
135 Crossways Park Drive
Woodbury NY, 11797
Phone: 631-719-1250 x 3121
emediatrack.com
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- GrabSwag SBID #N/A
- Posted 07/29/2013
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Dear Robin, we appreciate the feedback. We are a fairly new company and could use any feedback that you can provide us with. If you are truly a valid customer please contact us on the customer service number on our website or the one located in your welcome email, so that we may assist you.
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Company Statistics
- Complaint Against GrabSwag.com
- Complaints Filed: 250
- Reported Damages: $24,605.18
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.