Juveneu
Complaint 56981 Details

  • Date Occurred: 01/10/2014
  • Reported Damages: $176.36

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the TRIAL product or $1.99 then noticed my Visa card was charged $84.71 on 12/27/11, then again on 1/9/12 in the amount of $89.66...only 2 weeks later, not the 30 day period they said in their Terms & Agreement...which by the way was on the very bottom of the ad page, Ok I did not read this but even if I had read it, you cannot reach their so-called Customer Service without calling to London, England!!! My Visa card company, along with Wells Fargo Bank where my checking account is, have been unable to help me AT ALL.....seems scammers have more rights than I do.....my only recourse is to close my checking account in order to stop these thieves from charging me....I've only received the trial product and nothing since then but they have been able to charge my account two more times and this is AFTER my contacting Wells Fargo & Visa....makes me wonder who is getting kick-backs? This is a VERY widespread scam not just in the US...is anyone out there listening??? I cannot find out where this product is manufactured but on the bottle it says "Made in USA" but the prodct was shipped from Juveneu, PO Box 13511 Linlithgow, West Lothian EH49 9AP????? who are these people????

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Comments

  • Sprim5
  • Sprim5 SBID #4bf2eca4d9
  • Posted 01/26/2014
  • Hi Im from leeds, england. I have had exactly the smae thing done to me they have managed now to get £280 from me, even after contcating my bank to reverse any charges from the company they still seemed to have managed to take money from my account i was also sent an notification email after trying to cancel my shipment with them to saying they would cancel my account with them, but obviously not? What do i do...? Surely they cannot get away with it, they have several misleading advertisements and false contact details? HELP...wehere do we go from here?
  • Was this helpful?
  • Sprim5
  • Sprim5 SBID #4bf2eca4d9
  • Posted 01/26/2014
  • Hi Im from leeds, england. I have had exactly the smae thing done to me they have managed now to get £280 from me, even after contcating my bank to reverse any charges from the company they still seemed to have managed to take money from my account i was also sent an notification email after trying to cancel my shipment with them to saying they would cancel my account with them, but obviously not? What do i do...? Surely they cannot get away with it, they have several misleading advertisements and false contact details? HELP...wehere do we go from here?
  • Was this helpful?
  • Sprim5
  • Sprim5 SBID #4bf2eca4d9
  • Posted 01/26/2014
  • Hi Im from leeds, england. I have had exactly the same thing done to me they have managed now to get £280 from me, even after contacting my bank to reverse any charges from the company they still seemed to have managed to take money from my account i was also sent an notification email after trying to cancel my shipment with them to saying they would cancel my account with them, but obviously not? What do i do...? Surely they cannot get away with it, they have several misleading advertisements and false contact details? HELP...wehere do we go from here?
  • Was this helpful?

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Business Profile Summary

  • Juveneu logo

Company Statistics

  • Complaint Against Juveneu
  • Complaints Filed: 913
  • Reported Damages: $290,212.93
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