SuddenLink Communications
Complaint 5681 Details

  • Date Occurred: 07/20/2013
  • Reported Damages: $780.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I received a postcard in the mail advertising Internet and phone service for $30 per month. I made three different calls and was told at least once that no other obligations were required. I scheduled the install. The technicians, after installing the product, told me I needed to call customer service, at which time I was told I was required to subscribe to cable service in order to get the price. I reread the fine print on the advertisement, and nothing is mentioned about subscribing to cable being a condition. I spoke with a CSR and her supervisor. Both told me I needed cable. However, I had been told by another CSR the week before that this was not the case. I have the postcard if you wish to examine it. I feel like this is false advertising at best, possibly bait and switch (since I wasn't informed about the cable rule until the equipment was installed), or possibly fraud.

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Business Profile Summary

  • SuddenLink Communications logo

Company Statistics

  • Complaint Against SuddenLink Communications
  • Complaints Filed: 3
  • Reported Damages: $1,001,070.00
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.