GrabSwag.com
Complaint 5481 Details

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Date Occurred: 07/15/2013
Reported Damages: $99.00
!

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I got an email from a woman on craigslist saying that they got a macbook for a very low price so I went to check it out. It seemed ligit with the whole sign up free get 10 bids free, however once you sign up you automatically get charged $99 totally unbeknownst to you. I immediately call customer service furious and after 20 minutes of absolutely wasting my time she offers me 50% off, at the time it seemed I had no other option, let me tell you, if you ever come to this point you'd better FIGHT for your money back, do not accept any other negotiation they offer you, this company is 100% DECEITFUL, MANIPULATIVE, and a bona fide SCAM.

chynna SBID #N/A
Posted 07/19/2013

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Stephanie SBID #N/A
Posted 07/20/2013

I did some investigating into grabswag after being ripped off by these cronies and i found out who was behind this scam. GrabSwag.com, is a scam, partnered with a company called IMM Interactive/Copeac which is owned by Mike Krongel, which is a scam affiliate network that sends consumers to these sites via fake news articles and gets paid for it. If you click on one of the fake news sites that they are running below, and in internet explorer use webpage privacy, you will see emediatrack.com, on the privacy, which is owend by IMM Interactive/Copeac ( This is how I found out who was behind it). IMM Interactive and Mike Krongel has duped consumers out of millions of dollars says the FTC, by running fake news sites, like the one linked below, and they are currently being sued by the FTC, for false advertising and deceptive marketing practices, for using fake news websites like the one linked below. Here is a link to the lawsuit: http://www.ftc.gov/os/caselist/1023232/index.shtm

The FTC is trying to stop them but apparently can't. Lets get these people shut down!!! Report GrabSwag and IMM Interactive/Copeac, to the FTC, Attorney Generals, BBB, IC3, FBI and lets get a class action lawsuit going against both of these companies scambook!!!

Here is one of their fake news sites they are behind, which if you do webpage privacy in internet explorer on the grabswag page, you will see " emediatrack.com" which links you straight to Copeac/IMM Interactive: http://www.consumerinfonews.com/deals-of-the-century/index4.html

Here is a link to the IMM website and the grabswag site that says free, yet charges you $99 : http://www.imminteractive.?com

GrabSwag: https://signup.grabswag.co?m/index_v2.php

The contact information I have is:

Mike Krongel
IMM Interactive/Copeac
135 Crossways Park Drive
Woodbury NY, 11797

Phone: 631-719-1250 x 3121

emediatrack.com

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GrabSwag SBID #N/A
Posted 07/29/2013

Dear Chynna, we appreciate the feedback. We are a fairly new company and could use any feedback that you can provide us with. If you are truly a valid customer please contact us on the customer service number on our website or the one located in your welcome email, so that we may assist you.

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chynna SBID #N/A
Posted 08/03/2013

I can't believe this company has the nerve to post on my report. I refuse to seek any further assistance. The little to no help that customer service provides is simply pitiful to say the least, all they try to do is keep you on the line trying to negotiate or sell you more of their scam. It takes 20 minutes to even talk to someone on the phone and when you actually get to that point there isn't even any sort of satisfaction provided besides the crafty 50% offer they give you, which should be 100% refund if you are not satisfied, and get this, once you have been refunded 50% they provide no other refunds for you. Isn't that convenient, Grabswag. So thanks anyway, but the only one that will be contacting you in the future will be my LAWYER.

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Patrick SBID #N/A
Posted 08/04/2013

Here is some emails I have sent trying to get resolution to my complaints with Grabswag. This guy claims to be the Chief Operating Officer of Grabswag. See the emails I sent to him.

Michael Andrews
Chief Operating Officer, GrabSwag.com"
[email protected]

our request (#1635) has been received, and is being reviewed by our support staff.

To review the status of the request and add additional comments, follow the link below:
http://support.grabswag.com/tickets/1635

Patrick Platz, Aug-04 08:19 (EDT):
Michael,

I now see on my Grabswag account that the items I won on auction are now
being credited for the amounts I paid. I appreciate that you are refunding
those monies, however I still want to know why you are not willing to ship
the items that I legitimately won on the auction.

I spent many hours bidding on items only to find out you will not ship them.
If that is the case, I want to be reimbursed fully for *all *the charges
including the extra bidding auctions I won, plus my initial sign up fees
which were also suspicious since I did not agree to buy the initial bids for
which I was charged.

Either you ship *all *the items I bid and won or reimburse me for *all* the
charges including my initial sign up fees.

I would appreciate an response immediately. I am still very dissapointed at
your poor business practices and SCAM like practice.

Patrick Platz

On Fri, Jul 29, 2011 at 1:28 PM, Patrick Platz <[email protected]> wrote:

> Michael,
>
> I am stiill awaiting your results of your "investigation". I cannot
> understand why there should be any delay in shipping the items I
> purchased.
>
> Patrick
>
>
> On Mon, Jul 25, 2011 at 11:57 AM, Patrick Platz <[email protected]>wrote:
>
>> Michael,
>>
>> Ok, lets see what you can do. I have been promised on several occasions
>> that my wins would be shipped. I have purchased several items which include
>> an Acer conputer, a Kindle book, Microsoft word pogram, a Home Depot gift
>> card, and several other items which can be viewed in my account. It has been
>> over 6 weeks since I purchased some of the items. Should I actually get
>> receipt of these items, Should I actually get receipt of these items, I
>> would gladly post a note
>> on SCAM.com stating that your grabswag site is not a SCAM.
>>
>> My Grabswag account ID is - patsbenz
>> Credit Card numbers ending - 0085
>> Patrick Platz
>>
>> Michael wrote: "Hi Patrick,
>>
>> It sounds like your wins happened during our beta period when we were
>> working out some kinks in our fulfillment process. If you could please email
>> me direct with your customer info, I will personally attend to your issue to
>> make sure it is resolved. [email protected]
>>
>> Thanks,
>>
>> Michael Andrews
>> Chief Operating Officer, GrabSwag.com"

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Business Profile Summary

Company Statistics

Complaint Against GrabSwag.com
Complaints Filed: 250
Reported Damages: $24,605.18

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