UggMonclerOutlet.com and SfePay.com
Complaint 54269 Details

  • Date Occurred: 12/28/2013
  • Reported Damages: $195.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a jacket from uggmoncleroutlet and they sent the wrong size. I tried to contact them several times to find out an address where to send it back and be refunded as I had to wait over 3 weeks and didn't want to wait that long again to receive (maybe) the right size, plus I have to pay for shipping and this was their mistake. I was told to contact sfepay if I had a dispute with my purchase. I emailed uggmoncleroutlet 4 times with no response and I can not contact sfepay as instructed as the website is only for businesses and in Chinese. I did however attempt to email them by replying to their email which I am sure didn't go through. I just wanted an address to return this item to. They will not tell me where to send it back and I don't know how to get a refund. The merchant order # is 10488 My order # is 28051112417171253045 and the amout of the jacket that was charged to my credit card is $195.00. They said that I have 5 business days to return my item and it is past that because I couldn't contact anyone. Please advise.
Rene' Baustadt
email addresses are (Personal Info Removed)

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Business Profile Summary

  • SfePay logo

Company Statistics

  • Complaint Against SfePay
  • Complaints Filed: 60
  • Reported Damages: $14,371.47
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