Mystic Media(MM)
Complaint 53142 Details

  • Date Occurred: 11/27/2013
  • Reported Damages: $260.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a product which was a downloadable program. I also ordered the CD. After they received my Payment by Paypal. MM stated that they sent the CD and that I had downloaded the Program. Neither is true. As of 1 Jan 12, I have neither the downloaded program not the CD. When I asked about it, they stated that Company policy was to send an item once, and to recieve it again, I must again, pay the original $260! I asked for a record of their computer showing when, I downloaded the program. They stated that they could not show me. I asked, if they sent the CD by Delivery Confirmation, they said no. Paypal stated "that they could not assist because it's a download and they do not cover this type of purchase)". I wonder if Paypal and Mystic Media are working under the Table!

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Comments

  • MysticMediaDotCom
  • MysticMediaDotCom SBID #1f077de81d
  • Posted 01/24/2013
  • Good Day,

    I will enjoy helping you resolve your complaint. Allow me to begin by saying that the company for which you are looking is Mystik Media, not our company. They are available at http://www.mystikmedia.com

    Thank you very much!

    Much Peace,

    Jim Moore
    CEO, Mystic Media Dot Com, Inc.
    http://www.mysticmedia.com
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  • MysticMediaDotCom
  • MysticMediaDotCom SBID #1f077de81d
  • Posted 01/24/2013
  • Submitted via Email to Ryan at Scambook.com 1/24/2013:
    Good Day Ryan,

    Thank you for the email. As I posted as a comment on the original complaint, Lmrphoto (the original complainant) has addressed the complaint toward the wrong company. My company, Mystic Media Dot Com, Inc., is not associated with the product about which the complaint is concerned.

    The company responsible for the product is: Mystik Media and they can be found at: www.mystikmedia.com (please note the use of the K in the business name and domain).

    We often receive emails from their customers. As a practice, we forward those emails to the correct company at [email protected]

    Thank you and please let me know if I can assist further. My expectation is that you will clear the complaint from our company profile immediately. Leaving the error could reflect quite poorly on the credibility of your organization.

    Much Peace,

    Jim
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Business Profile Summary

  • Mystic Media(MM) logo

Company Statistics

  • Complaint Against Mystic Media(MM)
  • Complaints Filed: 1
  • Reported Damages: $260.00
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