BIOSLIMMANGO
Complaint 53009 Details

10 Minutes ago, I answered an Ad which appeared on my computer screen about how to lose weight. The Ad offered a free trial of 2 of their products - the only cost being the freight costs. If I was not happy with the results within 17 days of today, I was to contact them to cancel, otherwise they would automatically send me (at a cost of A$94+) a bottle of their product. On reflection there was no mention of how many pills there were.
I read numerous comments - all excellent - (and obviously written by the company), and foolishly thought I would give it a try.
Went through all the procedures for the first product - BioSlim, and then tried to order the 2nd free offer. Suddenly it had disappeared into thin air.
When I googled the company I found that it is all a big scam, with people saying that they had never received the free sample, and of course they were then charged with the $94 for the unwanted products.
I rang the Visa number to ask if they could reverse the charge, and was told that this company is registered with them as a Scammer.
If I wanted to cancel this transaction, I could ring Bioslimmango on 1800 5920238, or email them at extmangobill.com This information is not the same as is on their website, and naturally, they are uncontactable.
If I want to cancel my transaction, I will have to cancel my current Visa card, and have a new card replacement.
All this inconvenience is frustrating, and I will reluctantly cancel my credit card, as I feel very angry that I have been taken advantage of - thank goodness it was for such a small amount, but i will not be caught again. A good lesson, really!!
Surely, if Visa is aware that this is a scam, they could notify the customer, and/or not process the transaction.