COMPLAINT FILED UNDER:: GENERAL CONSUMER PRODUCTS / ASSIST 123
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Assist 123
Complaint 49435 Details

  • Date Occurred: 12/20/2013
  • Reported Damages: $30.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was trying to call Paypal and I had dialed Paypals no. correctly, but assist 123 answered and assured me they would direct me to Paypal after I had said Yes or No to their questions. They got my credit card no. because I was so frustrated and just wanted to get to PAYPAL. AFTER I went through all of the verification and said "now I want the Paypal number, I was told they didn't have the Paypal no., that I should dial the original number again and this time it went through. I am wondering what I should do now? Should I contact the credit card company? Are they robbing people of money? They certainly robbed me of a lot of time. I plan to cancel their offer within the next 30 days - should I cancel sooner? I wonder now if I even can. Cecilia

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Comments

  • nobody123456
  • nobody123456 SBID #e1608dd48b
  • Posted 12/26/2013
  • This SCAM is being run from overseas from a Call Center called 3MNetworks, and they also go by motivatedmindstoday.com. The person in the center that you should contact is Mike Solano in Lima Peru. If you would like to contact him, his information is as follows:
    Michael Solano
    [email protected]
    Mac
    [email protected]
    [email protected]

    Address:
    Paseo de la Republica 5662
    Miraflores, Lima Peru
    Lima 18

    Phone (+511) 4457504

    http://www.facebook.com/pages/3mnetworks/186982884720464

    Here is the script..

    Hello you’ve reached Assist 123 What Company are you trying to reach? Ok I can try to assist you with that but first I want you to know you are eligible to receive a $100 shopping rebate today. It will save you $100 when you shop at Wal-Mart, Best Buy, Sears, and 800 other national retailers. This is just for trying ASSIST 123’s unlimited directory assistance. It’s a great offer! Assist 123 is unlimited directory assistance packed with additional features such as weather, driving directions, movie listings, and a lot more – all for a one-time activation fee of just $2.95. For trying Assist 123 we are providing everyone the $100 cash rebate which can be used in over 800 retailers like Kohl’s, Target, and Wal-Mart. My job today is to make sure we get everything to the right place so what address should I send that to? (Collect address, city, state, zip)


    *START RECORDING*

    For quality assurance purposes this call is being recorded

    - Go ahead and state your fist and last name please!
    -Please state the number your calling in on?
    - I have your address as (Verify Full Address, City, State, Zip)

    - Next, there is the set up fee of just $2.95, which card would you like to put that on today? *Collect 16 digits* Ok what’s the Exp Date? And the 3 Digit Security Code on the back?

    -You are between the ages of 18-80 and the authorized signer on this card correct?
    - We are also going to need a valid email address, go ahead and spell yours out for me!
    - IF NO EMAIL- Enter 1st two letters of first name, last name, date @NOEMAIL.COM

    *CLICK PRE-AUTH BUTTON-GET RESULT-CLICK BACK*


    (Verification) For the next 30 days you can call and use the service anytime for the $2.95. After 30 days, unless you cancel we will bill you at the normal monthly fee of just $9.99 for unlimited assistance. Remember, whether you decide to continue with the service or not, the $100 retail rebate is yours to keep. Are you ready for the subscriber access number? This is the number you dial to access Assist 123. 888-985-2600. Remember you can cancel at any time and should you have any billings questions at any time please call customer service at: 855-857-7700

    PEOPLE WHO DIDN'T SUBSCRIBE:
    Well thank you very much for your time, for that number you were looking for please dial 1-800-712-3000 for free directory assistance.

    • Was this helpful?
  • nobody123456
  • nobody123456 SBID #e1608dd48b
  • Posted 12/26/2013
  • This SCAM is being run from overseas from a Call Center called 3MNetworks, and they also go by motivatedmindstoday.com. The person in the center that you should contact is Mike Solano in Lima Peru. If you would like to contact him, his information is as follows:
    Michael Solano
    [email protected]
    Mac
    [email protected]
    [email protected]

    Address:
    Paseo de la Republica 5662
    Miraflores, Lima Peru
    Lima 18

    Phone (+511) 4457504

    http://www.facebook.com/pages/3mnetworks/186982884720464

    Here is the script..

    Hello you’ve reached Assist 123 What Company are you trying to reach? Ok I can try to assist you with that but first I want you to know you are eligible to receive a $100 shopping rebate today. It will save you $100 when you shop at Wal-Mart, Best Buy, Sears, and 800 other national retailers. This is just for trying ASSIST 123’s unlimited directory assistance. It’s a great offer! Assist 123 is unlimited directory assistance packed with additional features such as weather, driving directions, movie listings, and a lot more – all for a one-time activation fee of just $2.95. For trying Assist 123 we are providing everyone the $100 cash rebate which can be used in over 800 retailers like Kohl’s, Target, and Wal-Mart. My job today is to make sure we get everything to the right place so what address should I send that to? (Collect address, city, state, zip)


    *START RECORDING*

    For quality assurance purposes this call is being recorded

    - Go ahead and state your fist and last name please!
    -Please state the number your calling in on?
    - I have your address as (Verify Full Address, City, State, Zip)

    - Next, there is the set up fee of just $2.95, which card would you like to put that on today? *Collect 16 digits* Ok what’s the Exp Date? And the 3 Digit Security Code on the back?

    -You are between the ages of 18-80 and the authorized signer on this card correct?
    - We are also going to need a valid email address, go ahead and spell yours out for me!
    - IF NO EMAIL- Enter 1st two letters of first name, last name, date @NOEMAIL.COM

    *CLICK PRE-AUTH BUTTON-GET RESULT-CLICK BACK*


    (Verification) For the next 30 days you can call and use the service anytime for the $2.95. After 30 days, unless you cancel we will bill you at the normal monthly fee of just $9.99 for unlimited assistance. Remember, whether you decide to continue with the service or not, the $100 retail rebate is yours to keep. Are you ready for the subscriber access number? This is the number you dial to access Assist 123. 888-985-2600. Remember you can cancel at any time and should you have any billings questions at any time please call customer service at: 855-857-7700

    PEOPLE WHO DIDN'T SUBSCRIBE:
    Well thank you very much for your time, for that number you were looking for please dial 1-800-712-3000 for free directory assistance.

    • Was this helpful?

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Business Profile Summary

  • Assist 123 logo

Company Statistics

  • Complaint Against Assist 123
  • Complaints Filed: 79
  • Reported Damages: $20,855.90
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.

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