[email protected] , Site name: wildpass.com
Complaint 4924 Details

e-mail showed up at 2:20 AM that said my membership had been activated, and I never ordered it. My Credit Card company called at 10 AM notifying me of suspicious activity. below is the (edited) chat I had with the support link from the e-mail

Here is the address of the chat window
http://server.iad.liveperson.net/hc/88897769/?cmd=file&file=chatStart&site=88897769&sessionkey=H6911502786796385655-1273585680224394896K2138543&postChatURL=

One of our agents will be right with you.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

You are now chatting with 'Samantha'

Samantha: Thank you for contacting our 24/7 online chat support. I will be happy to assist you with your concern, but first allow me to pull up your record.

Samantha: May I please have three of the following criteria so that I can retrieve your record:

Samantha: 1) Subscription ID,

Samantha: 2) Email Address,

Samantha: 3) User name

Samantha: 4)Name of the Merchant or Company that billed you and

Samantha: 5)The last 6-digits of your credit card.

(Personal Info Removed): ok
(Personal Info Removed): Site name: wildpass.com Site URL: http://members.wildpass.com User name: ME Password: Subscription ID: 84275084

(Personal Info Removed): (Personal Info Removed)

(Personal Info Removed): u there?

Samantha: ok just a moment please

Samantha: (Personal Info Removed) ME

(Personal Info Removed): yes

Samantha: do you want to cancel this account ?

(Personal Info Removed): I do not recall subscribing to wildpass.com, and a charge came throught my credit card at 2:20 AM. Can you please verify what this is for?

Samantha: Cancel Transaction 74288625

Samantha: Subscription has been cancelled.

(Personal Info Removed): I want a refund of the $11.32

Samantha: The transaction has been refunded. Refund ID: 675956

Samantha: Is there anything else I can assist you with?

(Personal Info Removed): Yes please tell me how I was charged by this unknown website

Samantha: 11.32
Samantha: and canceled and refunded
(Personal Info Removed) : howdid you get my credit card umber when it was not authorized?
Samantha: we just give billing support to this merchant we are not responsibles for th information of the customer
Samantha: Is there anything else I can assist you with?
(Personal Info Removed): this merchant is apparently involved in illegal activity
Samantha: im sorry for the incoveniences but as i told you we just give billing support to this merchant i just canceled this account and issued a refund to you
Samantha: Thank you for visiting us. If you have any further questions or concerns, please feel free to contact us anytime. We are online 24 hours a day, 7 days a week.
Chat session has been terminated by the site operator.