Archives.com
Complaint 47611 Details
- Date Occurred: 12/14/2013
- Reported Damages: $39.95
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I signed up for the trial membership on Archives.com on December 7th. I cancelled my trial membership on December 12th and removed my credit card card number from the payment information as well but yet and still my card was charged??? What the heck!!! I WANT MY MONEY BACK!!!!
- Princessmomma33 SBID #ccbff7d60b
- Posted 12/14/2013
Comments
- Chelsea-Archivescom SBID #dcb6b6392e
- Posted 01/02/2014
- Hi Princessmomma33, we strive to make our sign-up and cancellation processes as simple and straightforward as possible, and we apologize for any confusion you faced. Since you were intending to cancel, we would be happy to provide you with a refund. We need a little more information to locate your account. Please contact our customer service team at [email protected], with the subject line "Attention Archives Escalations." Sincerely, Chelsea-Archives.com.
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Company Statistics
- Complaint Against Archives.com
- Complaints Filed: 424
- Reported Damages: $24,090.81
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