cdearth
Complaint 47261 Details

  • Date Occurred: 12/13/2013
  • Reported Damages: $29.98
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

CD Earth, LLC
PO Box 2949
Wylie TX 75098-2949
1-866-789-0369 customer service of cdearth.com

There are very few times when I will complain about something but I feel it is necessary because of this company’s chronic behavior.
http://www.cdearth.com/ is a software retailer who offers you free introductory software if you just pay the shipping charge of $1.96 which I did October 27, 2011. If you do not want the Cd's they tell you to return them which is exactly what I did (return to sender). Well here it is December 13, 2011 and they charged my account $29.98. When I spoke to their so-called "friendly" customer service they got indignant and told me more than once that they do not return any money. I was able to speak with a supervisor who in turn refused to return the unauthorized money they took from my account. In addition, he refused to give me any additional information about the company other than a P.O Box.

There are literally hundreds of complaints of the same nature by many people across the internet. I want to warn everyone against purchasing or doing any business with this company as they are at the very least highly unethical if not criminal. I discovered their website does not provide anything more than an email address. I did some research and found a "customer service" phone number, no thanks to them, which is 1-866-789-0369. It is my mission to bring this company’s unethical and possibly criminal activities to any and everyone who will see this information. I would appreciate if anyone who reads this passes it on to everyone you know, chat with, email or live with, feel free to put my name with this post and pass it on. I will be starting with the Texas and North Carolina Attorney General's office and will not stop until I put these thieves on every public venue that I can. This will not pass; I will not stop until these people are held legally responsible for their actions. Please pass it on!
Steven R. Smith

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Comments

  • Steven
  • Steven SBID #01d6b75f59
  • Posted 12/14/2013
  • THIS BUSINESS IS NOT BBB ACCREDITED
    CD Earth, LLC
    (866) 789-0369View Additional Phone NumbersPO Box 2949, Wylie, TX 75098-2949Send email to CD Earth, LLChttp://www.cdearth.comView Additional Web Addresses

    On a scale of A+ to FReason for RatingBBB Ratings System Overview
    The majority of complaints involve unauthorized charges or debit to bank account as well as not cancelling an account that was requested to be cancelled. If you type cdearth.com complaints in your google search you will find literally hundreds of horror stories of cdearth’s unethical and possibly illegal practices.
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  • Marianne
  • Marianne SBID #a27b4659af
  • Posted 02/02/2014
  • Yes I have been scammed too by them. Got my bank fraud department looking into it and BBC watchdog. Hope and pray I get my money back. Did you speak to "Darlene" with no surname claiming to be a born again christian too (what about thou shalt not steal)! Seems to be the only call centre staff there. Needs to be caught red handed. She has stolen from my kids and I can't afford to feed them today. I am devastated I didn't spot it sooner.
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Business Profile Summary

  • cdearth logo

Company Statistics

  • Complaint Against cdearth
  • Complaints Filed: 4
  • Reported Damages: $429.98
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