OpenSky.com
Complaint 46803 Details

  • Date Occurred: 11/09/2013
  • Reported Damages: $27.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I placed an order for aromatherapy sticks through the opensky.com site. It seemed like a good deal and I had a store credit that I could use as well.

It took more than three weeks for my order to ship, even though the order status showed that the item was in the warehouse.

I emailed customer service three times. The first time, I received a prompt response and was promised that my order would ship that week via upgraded express delivery. More than ten days after that email, my order still had not shipped and I had sent two additional emails with NO response from opensky customer service.

Finally, my order status updated to show that the order had shipped but when I clicked the tracking number link to track my package, it showed that my order had shipped via USPS First Class mail, which is NOT an upgrade NOR express shipping.

When I finally received my order I was disappointed to learn that these exact aromatherapy sticks can be purchased at Whole Foods for less than I spent at opensky and obviously I wouldn't have had to wait a month to receive them.

Needless to say, due to lack of response or action that would have made me happy, I will not be shopping at opensky in the future. It seems as though they take your money, hold it and possibly earn interest on it, then purchase the items from a third party and ship to the customer. Scammy.

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Business Profile Summary

  • OpenSky.com logo

Company Statistics

  • Complaint Against OpenSky.com
  • Complaints Filed: 7
  • Reported Damages: $243.78
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