DealFun.com
Complaint 41202 Details

  • Date Occurred: 11/28/2013
  • Reported Damages: $99.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I paid $99.00 for 250.00 bids. I was emailed that I was awarded 165 bids. I contacted customer service about the difference in the amount of bids I paid for versus what they said was put in my account. No response after two emails. Had trouble getting back in to bid-asked for help-again received none. Finally found my way in to site to bid, but every time I showed to be the winning bid, I all of a sudden got outbid. It was impossible to win the item I was bidding on. The "guarantee" never came about as promised. Complete loss of money. Total scam. Dealfun was linked to Nomorerack and used the same advertisement for both sites. I believe they are tied together and not trustworthy.

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Comments

  • Chris
  • Chris SBID #fa98f76ef6
  • Posted 12/03/2013
  • Hello,

    Chris here from the Customer Relations team. Always here to help!

    We apologize that you have not had a good experience at our site, and it also seems you did not fully understand the concept of our site. It is an entertainment auction retail site and just as in a traditional bidding concept, we also deploy the concept of "Going once, going twice" which gives a user the option to bid again on a product.

    However, if you are not happy with your experience kindly let me know your username / email ID here and I will be more than glad to assist you right away.

    We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

    Most Sincerely.
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Business Profile Summary

  • DealFun.com logo

Company Statistics

  • Complaint Against DealFun.com
  • Complaints Filed: 946
  • Reported Damages: $183,914.60
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