Peak Sails NA
Complaint 369455 Details

Check their reviews throughout the online community. They move around a lot. Their online history of bad business habits is starting again. I'm not seeing anything except complaints in the online community. They don't publish their physical address and only call you back on the phone after you leave a message.

There is no current listing for Peak Sails on the Better Business Bureau websites in either Virginia or Maryland. All claims of their ratings cannot be substantiated. Upon research, when a customer gives a good rating, it does not stand up to scrutiny.

Timothy Devlin claims to be Corporate Council for Peak Sails. He is not listed as a member in good standing in either Virginia or Maryland Bar Associations.

Do Business with these guys or not. Be prepared to lose your money and not get what you want.

By the way the Peak Sails ignored the Mass. Attorney General offer to mediate my issues with them

They change their story constantly. Make sure that you get everything in writing. I ordered a Rhodes 19 Mainsail, I was invoiced for a Rhodes 19 Mainsail, and they shipped me a Precision 21 Main and claimed it was the same sail as a Rhodes 19. These sail measurements are copied from Sailboatdata.com and stuartmarine.com:
Precision 21
S.A. Fore:
79.45 ft2 / 7.38 m2
S.A. Main:
112.58 ft2 / 10.46 m2
Mast Height 30.00 ft / 9.14 m

Rhodes 19
S.A. Fore:
48.75 ft2 / 4.53 m2
S.A. Main:
118.56 ft2 / 11.01 m2
Mast Height 27' 10".

Clearly each sail is very different from the other

Spent the rest of four summer sails following their advice trying to get the sail to fit. It never fit no matter what. The even suggested I actually bend the mast to make the sail fit.

Peak Sails NA is very slippery and dodgy. They only do business through Paypal. This makes getting your refund almost impossible. It is pretty close to a swindle.

I ordered a jib in mid July. I paid for it on July 29, 2016 and it's over four weeks later. I have not gotten it yet. They say it is on the way from Asia and should be delivered to Peaksails NA soon and then sent on to me as a priority. Never Happened.

Steer far, far, away from these folk. They sell their mistakes and you get what you pay for.

On all their responses to on line complaints they have some put down or some half baked excuse. When the NY State Attorney General contacts them they don't respond. They never offer any resolution. AND you never read posted reviews about how happy their customers are about their product and service.